Hotels and Accommodations

酒店和住宿涉及提供住宿服务,同时确保客人满意度和运营效率。这项技能要求具备前台操作、家政服务和活动协调方面的知识。酒店管理专业人员负责管理员工、维护设施并优化客人体验。有效的酒店和住宿管理可提高客户满意度、品牌忠诚度和盈利能力。
2凭据
6门课程

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“hotels and accommodations” 的结果

  • 状态:预览

    您将获得的技能: Hospitality, Climate Change Adaptation, Market Dynamics, Digital Transformation, Hotels and Accommodations, Sustainable Development, Travel Arrangements, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Culture, Consumer Behaviour, Supply And Demand

  • 状态:新
    状态:免费试用

    您将获得的技能: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Financial Forecasting, Performance Measurement, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning

  • 状态:免费试用

    您将获得的技能: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization

  • 状态:预览

    您将获得的技能: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour

  • 状态:新
    状态:预览

    Dubai College of Tourism

    您将获得的技能: Booking (Sales), Sales Process, Stakeholder Management, Hotels and Accommodations, Client Services, Customer Inquiries

  • 状态:免费试用

    您将获得的技能: Peer Review, Oral Expression, Hotels and Accommodations, Travel Arrangements, Presentations, Telephone Skills, Language Learning, Video Production, Greeting Customers, Business Correspondence, Business Communication, Spanish Language, Scheduling, Vocabulary, Oral Comprehension, Hospitality, Rapport Building, Verbal Communication Skills, Professional Networking, Literacy

是什么让您今天来到 Coursera?

  • 状态:免费试用

    Arizona State University

    您将获得的技能: Hotels and Accommodations, Travel Arrangements, Language Learning, Oral Expression, Oral Comprehension, Business Communication, Hospitality, Verbal Communication Skills, Vocabulary, Food and Beverage

  • 状态:免费试用

    您将获得的技能: Marketing Planning, Market Analysis, Strategic Marketing, Marketing Management, Market Dynamics, Case Studies, Consumer Behaviour, Hospitality Management, Marketing Strategy and Techniques, Customer Analysis, Product Marketing, Plan Execution, Marketing Analytics, Marketing Communications, Competitive Analysis, Brand Strategy, Hotels and Accommodations, Return On Investment

是什么让您今天来到 Coursera?

主要合作伙伴

  • Arizona State University
  • Starweaver
  • Dubai College of Tourism
  • EDHEC Business School
  • IE Business School
  • Universidad de Palermo