IBM
专项课程
Adobe
专业证书
Emory University
课程
Keller Williams
专业证书
IBM
专项课程
Adobe
专业证书
Keller Williams
专业证书
Keller Williams
课程
Starweaver
课程
Dubai College of Tourism
课程
Skillshare
课程
Skillshare
课程
在整个课程(说明和评估)中使用的语言。
Dubai College of Tourism
您将获得的技能: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Hospitality, Expense Management, Cost Estimation, Workflow Management, Document Management
初级 · 课程 · 1-4 周
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周
IBM
您将获得的技能: 团队建设, 人际沟通, 创造性思维, 冲突管理, 说服沟通, 批判性思维和解决问题, 团队合作, 积极倾听, 专业精神, 虚拟团队, 遵守截止日期的能力, 客户服务, 协作, 演讲, 创造性地解决问题, 专业发展, 解决问题, 根源分析, 建设性反馈, 公开演讲
初级 · 专项课程 · 1-3 个月
您将获得的技能: Timelines, Database Design, Workflow Management, Project Management Software, Employee Onboarding, Databases, Client Services, Customer Relationship Management (CRM) Software, Project Management, Collaborative Software, Process Improvement and Optimization
混合 · 课程 · 1-4 周
Skillshare
您将获得的技能: Constructive Feedback, Sales Presentation, Client Services, Data Storage, Video Editing, Style Guides, Social Media Strategy, Rapport Building, Organizational Skills, Active Listening, Workflow Management, Social Media Marketing, File Management, Customer Relationship Building, Cloud Storage, Expectation Management, Data Management, Relationship Management, Instagram, Post-Production
初级 · 专项课程 · 3-6 个月
Adobe
您将获得的技能: Adobe Illustrator, Adobe Photoshop, Responsible AI, Logo Design, Digital Design, Generative AI, Graphic Design, Graphics Software, User Interface and User Experience (UI/UX) Design, Visual Design, File Management, Process Design, Design Reviews, Prompt Engineering, Image Analysis, Presentations, Client Services, Content Creation, Branding, Storytelling
初级 · 专业证书 · 3-6 个月
您将获得的技能: Constructive Feedback, Sales Presentation, Client Services, Rapport Building, Video Editing, Active Listening, Customer Relationship Building, Expectation Management, Relationship Management, Video Production, Professional Networking, Workflow Management
混合 · 课程 · 1-4 周
California Institute of the Arts
您将获得的技能: 同行评审, 改善客户体验, 创业, 营销, 竞争分析, 财务预测, 知识产权, 客户服务, 财务分析, 小型企业会计, 业务流程自动化, 领导与管理, 流程改进, 销售流程, 企业战略, 报税, 业务规划, 风险管理, 合同管理, 预算管理
初级 · 专项课程 · 3-6 个月
Goodwill Industries International
您将获得的技能: 道德标准与行为, 以人为本的设计, 面试技巧, 培训, 需求评估, 专业发展, 沟通, 多样性与包容性, 客户服务, 虚拟团队, 积极倾听, 同理心, 客户支持, 员工入职, 差距分析, 远程办公, 问责制, 关系管理, 建设性反馈, 招聘
攻读学位
初级 · 专业证书 · 3-6 个月
University of Alberta
您将获得的技能: 业务要求, 优先次序, 需求分析, 需求管理, 变更控制, 用户需求文件, 范围管理, 功能要求, 客户服务, 系统要求, 积压工作, 产品要求, 敏捷软件开发, 用户故事, 验收测试, 需求征询
混合 · 课程 · 1-4 周
Coursera Instructor Network
您将获得的技能: Design Strategies, Project Design, Design, Consultative Approaches, Design Elements And Principles, Project Planning, Client Services, Project Management, Aesthetics
初级 · 课程 · 1-4 周
Goodwill Industries International
您将获得的技能: 战略伙伴关系, 设定目标, 协商方法, 批判性思维, 建立融洽关系, 建立关系, 需求评估, 客户服务, 培训, 社区外联, 差距分析, 行动导向, 招聘, 克服障碍, 问责制, 个案管理
初级 · 课程 · 1-4 周