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在整个课程（说明和评估）中使用的语言。
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课程长度必需的
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“客户关系管理 (crm) 软件” 的结果
状态：预览Peking University
您将获得的技能: 人际沟通, 会议促进, 面试技巧, 文化敏感性, 谈判, 跨文化能力, 非语言交流, 沟通, 团队管理, 公开演讲, 业务沟通
状态：预览Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
状态：免费试用University of Pennsylvania
您将获得的技能: Financial Statements, Financial Statement Analysis, Operations Management, Return On Investment, Operational Efficiency, Business Operations, Financial Accounting, Financial Reporting, Income Statement, Capital Budgeting, Marketing, Finance, Cash Flows, Financial Acumen, Production Management, Balance Sheet, Strategic Marketing, Marketing Strategies, Financial Modeling, Business Planning
状态：免费试用Zoho Corporation
您将获得的技能: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Pipelines, Sales Presentation, Sales Strategy, Closing (Sales), Process Mapping, Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Sales Prospecting, Sales Operations, Problem Solving, Critical Thinking
状态：新状态：预览National Taiwan University
您将获得的技能: Statistical Methods, Regression Analysis, Statistical Hypothesis Testing, Statistical Modeling, Statistical Analysis, R Programming, Business Analytics, Advanced Analytics, Estimation, Probability & Statistics
状态：免费试用Fudan University
您将获得的技能: Video Editing, Storyboarding, Video Production, Storytelling, Videography, Photography, Post-Production, Editing, Photo/Video Production and Technology, Writing and Editing, Performing Arts, Writing, Content Creation, Creativity
是什么让您今天来到 Coursera？
状态：免费试用Fundação Instituto de Administração
您将获得的技能: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Management, Ggplot2, Data Visualization Software, Plot (Graphics), Data Modeling, R Programming, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Data Science, Data Analysis, Data Manipulation, Applied Machine Learning
状态：新状态：预览您将获得的技能: Business Analysis, Analysis, Business Process, Business Requirements, Business Strategies, Stakeholder Analysis, Requirements Management, Customer Relationship Management, Risk Management
状态：新状态：免费试用Zoho Corporation
您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Business Software, Sales Pipelines, Sales Management, Sales, Sales Strategy, Automation, Workflow Management, Business Process Automation, Lead Generation
状态：免费试用您将获得的技能: Email Marketing, Paid media, Order Fulfillment, Media Planning, Social Media Campaigns, Social Media, Google Ads, Social Media Marketing, Social Media Strategy, Performance Measurement, Order Processing, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Content Creation, Customer Relationship Management, Customer Retention, E-Commerce, Marketing Analytics, Campaign Management
状态：免费试用Salesforce
您将获得的技能: 数据管理, 数据库, 用户关系管理, 销售, 客户数据管理, B2B 销售, 企业对消费者, Salesforce, 销售业务, 销售流程
状态：免费试用Arizona State University
您将获得的技能: Purchasing, Meeting Facilitation, Business Writing, Active Listening, Business Correspondence, Marketing Materials, English Language, Business Communication, Verbal Communication Skills, Presentations, Marketing, Employee Coaching, Persuasive Communication, Advertising, Marketing Communications, Concision, Business Management, Influencing, Report Writing, Auditing
总之，以下是 10 最受欢迎的 客户关系管理 (crm) 软件 课程
- Management Communication 管理沟通: Peking University
- Customer Relationship Management: Starweaver
- 商务基础 (中文版): University of Pennsylvania
- Zoho Sales Representative: Zoho Corporation
- 商管統計資料分析三 (Analytics for Business and Management (III)): National Taiwan University
- 微电影创作：从观念、思维到制作: Fudan University
- Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
- Certified Business Analysis Professional Practice Exam: LearnKartS
- Getting Started with Zoho CRM for Sales Reps: Zoho Corporation
- Цифровий маркетинг і електронна комерція від Google: Google
