• 为个人
  • 为商务
  • 为大学
  • 为政府
学位
​
登录
免费加入
  • 浏览
  • 客户关系管理 Crm软件

个结果,搜索词为 "客户关系管理 (crm) 软件"


  • 状态:新
    新
    状态:免费试用
    免费试用
    B

    Board Infinity

    Consultative Selling Foundations for Complex Deals

    您将获得的技能: Overcoming Objections, Consultative Selling, Closing (Sales), B2B Sales, Consultative Approaches, Sales, Selling Techniques, Consumer Behaviour, Sales Development, Sales Process, Marketing Psychology, Cold Calling, General Sales Practices, Sales Management, Price Negotiation, Sales Presentations, Sales Presentation, Sales Pipelines, Sales Enablement, Prospecting and Qualification

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    E

    EDUCBA

    Customer-Centric CRM Strategy and Management

    您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Loyalty Programs, Marketing Operations, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights

    4.6
    评分, 4.6 星,最高 5 星
    ·
    48 条评论

    初级 · 专项课程 · 1-3 个月

  • 状态:免费试用
    免费试用
    U

    University of Pennsylvania

    商务基础 (中文版)

    您将获得的技能: Financial Statements, Financial Statement Analysis, Operations Management, Return On Investment, Process Analysis, Operations, Financial Accounting, Operational Efficiency, Process Management, Financial Reporting, Income Statement, Capital Budgeting, Business Process, Marketing, Finance, Strategic Marketing, Brand Marketing, Business Planning, Financial Modeling, Strategic Thinking

    4.8
    评分, 4.8 星,最高 5 星
    ·
    341 条评论

    初级 · 专项课程 · 3-6 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Advanced Email Marketing Techniques

    您将获得的技能: Email Marketing, Email Automation, General Data Protection Regulation (GDPR), A/B Testing, Copywriting, Marketing Automation, Campaign Management, Gmail, Compliance Auditing, Data-Driven Marketing, Content Optimization, Regulation and Legal Compliance, Target Audience, Auditing, Compliance Management, Customer Relationship Management (CRM) Software, Marketing Strategy and Techniques, Marketing Planning, Market Analysis, Data Analysis

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    AI & CRM Insight

    中级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Customer Engagement and Collaboration

    您将获得的技能: Stakeholder Communications, Customer Relationship Management (CRM) Software, Customer Analysis, Brand Awareness, HubSpot CRM, User Feedback, Customer Retention, Customer Engagement, Customer Service, Content Marketing, Marketing Analytics, Brand Marketing, Email Marketing, Social Media Marketing, Google Analytics, Digital Marketing, Performance Measurement, Search Engine Optimization, AI Enablement, Generative AI

    中级 · 课程 · 1-3 个月

是什么让您今天来到 Coursera?

  • 状态:新
    新
    状态:免费试用
    免费试用
    P

    Packt

    Salesforce Essentials and Core Concepts

    您将获得的技能: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, Customer Relationship Management, Data Validation, Cloud Computing Architecture, Object-Relational Mapping, Cloud Computing, Application Design, Data Integrity, System Configuration, Relationship Management, Automation

    中级 · 课程 · 1-3 个月

  • 状态:新
    新
    P

    Packt

    Salesforce CRM Administration Handbook

    您将获得的技能: Salesforce, Data Management, Customer Relationship Management (CRM) Software, Systems Administration, Customer Relationship Management, Administration, Dashboard, Business Reporting, Enterprise Application Management, User Accounts, Business Software, Data Modeling, Workflow Management, Data Import/Export, Client Support, Role-Based Access Control (RBAC), Multi-Tenant Cloud Environments, Automation, Process Development, Multi-Factor Authentication

    初级 · 课程 · 3-6 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    CRM, Project Management & Omnichannel Strategy

    您将获得的技能: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Meeting Facilitation, HubSpot CRM, Customer experience improvement, Employee Surveys, Customer Relationship Management (CRM) Software, Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing

    中级 · 专项课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Develop Lead Tracking

    您将获得的技能: Sales Process, B2B Sales, Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Management, Sales Strategy, HubSpot CRM, Customer Relationship Management, Data Quality, Data-Driven Decision-Making, Data Integrity, Data Maintenance, Data Entry, Forecasting, Decision Making

    中级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Automate CRM Nudges

    您将获得的技能: Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Email Automation, Customer Analysis, Customer Engagement, Content Performance Analysis, Customer Retention, Email Marketing, Driving engagement, Conversion Funnel Analysis, Customer Success Management, Customer Communications Management, AI Personalization, Customer experience improvement, Automation, Workflow Management, Copywriting, Workforce Planning, Communication

    中级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    U

    University of Science and Technology of China

    职场修炼:学习、创新、协作与自我实现

    您将获得的技能: Creative Thinking, Brainstorming, Creative Problem-Solving, Ideation, Time Management, Overcoming Obstacles, Adult Learning Principles, Innovation, Lifelong Learning, Productivity, Workflow Management, Quick Learning, Productivity Software, Adult Education, Collaboration, Learning Strategies, Operational Efficiency, Adaptability, Personal Development, Self-Awareness

    4.3
    评分, 4.3 星,最高 5 星
    ·
    130 条评论

    初级 · 专项课程 · 3-6 个月

1234…63

总之,以下是 10 最受欢迎的 客户关系管理 (crm) 软件 课程

  • Consultative Selling Foundations for Complex Deals: Board Infinity
  • Customer-Centric CRM Strategy and Management: EDUCBA
  • 商务基础 (中文版): University of Pennsylvania
  • Advanced Email Marketing Techniques: Coursera
  • AI & CRM Insight : Coursera
  • Customer Engagement and Collaboration: Coursera
  • Salesforce Essentials and Core Concepts: Packt
  • Salesforce CRM Administration Handbook: Packt
  • CRM, Project Management & Omnichannel Strategy: Coursera
  • Develop Lead Tracking: Coursera

其他可浏览的主题

Arts and Humanities
338 课程
Business
1095 课程
Computer Science
668 课程
Data Science
425 课程
Information Technology
145 课程
Health
471 课程
Math and Logic
70 课程
Personal Development
137 课程
Physical Science and Engineering
413 课程
Social Sciences
401 课程
Language Learning
150 课程

Coursera 页脚

技能

  • 会计
  • 人工智能(AI)
  • 网络安全
  • 数据分析
  • 数字营销
  • 人力资源(HR)
  • Microsoft Excel
  • 项目管理
  • Python
  • 查询语言

专业证书

  • Google 人工智能证书
  • Google 网络安全证书
  • Google 数据分析证书
  • Google IT 支持证书
  • Google 项目管理证书
  • Google 用户体验设计证书
  • IBM 人工智能工程证书
  • IBM 人工智能产品经理证书
  • IBM 数据科学证书
  • Intuit 学院簿记证书

课程与专项课程

  • 人工智能基础专项课程
  • 商业人工智能专项课程
  • 面向所有人的人工智能课程
  • 医疗保健领域的人工智能专项课程
  • 深度学习专项课程
  • 商务专项课程 Excel 技能
  • 金融市场课程
  • 机器学习专项课程
  • 聊天 GPT 课程的即时工程
  • Python for Everybody 专项课程

职业资源

  • 职业能力倾向测验
  • CAPM 认证要求
  • CompTIA A+ 认证要求
  • CompTIA Security+ 认证要求
  • 基本 IT 认证
  • 学习高收入技能
  • 如何学习人工智能
  • PMP 认证要求
  • 热门网络安全认证
  • 分享您的 Coursera 学习故事

Coursera

  • 关于
  • 我们提供的内容
  • 管理团队
  • 工作机会
  • 目录
  • Coursera Plus
  • 专业证书
  • MasterTrack® 证书
  • 学位
  • 企业版
  • 政府版
  • 面向校园
  • 成为合作伙伴
  • 社会影响
  • 免费课程
  • Udemy

社区

  • 学生
  • 合作伙伴
  • Beta 测试人员
  • 博客
  • Coursera 播客
  • 技术博客

更多

  • 媒体
  • 投资者
  • 条款
  • 隐私
  • 帮助
  • 内容访问
  • 联系我们
  • 文章
  • 目录
  • 附属公司
  • 现代奴隶制声明
  • 请勿出售/共享
随时随地学习
通过 App Store 下载
通过 Google Play 获取
B 型企业认证标志
© 2026 Coursera Inc.保留所有权利。
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok