客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Goldman Sachs
您将获得的技能: 自有媒体, 内容营销, 付费媒体, 营销活动经理, 在线广告, 数字化营销, 分析, 赢得媒体, 社交媒体营销, 营销策略与技巧, 点击付费广告, 营销策划, 营销设计, 社交媒体活动, 数字媒体战略, 搜索引擎营销
混合 · 课程 · 1-4 周

Edureka
您将获得的技能: Spreadsheet Software, Microsoft Excel
中级 · 课程 · 1-3 个月
Universidad de los Andes
您将获得的技能: Game Design, Video Game Development, Scrum (Software Development), Unity Engine, Value Propositions, Animations, Functional Specification, Sprint Retrospectives, Business Modeling, Agile Methodology, 3D Assets, Agile Software Development, Animation and Game Design, Software Design Documents, Software Development Methodologies, Customer Analysis, Interaction Design, Software Documentation, User Interface (UI), Virtual Environment
中级 · 专项课程 · 3-6 个月

University of Colorado Boulder
您将获得的技能: 模型评估, 分类算法, 数据分析, 数据科学, 数据预处理, 数据建模, 监督学习, 数据清理, 异常检测, 数据管道, 大数据, 机器学习算法, 数据整合, 决策树学习, 数据仓库, 数据挖掘, 分析技能, 无监督学习, Machine Learning 方法, 探索性数据分析
攻读学位
中级 · 专项课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 消费者行为, 收入管理, 营销管理, 产品生命周期管理, 产品战略, 营销策划, 广告, 营销, 整合营销传播, 战略营销, 营销策略, 写作, 品牌管理, 市场分析, 价值主张, 营销渠道, 促销策略, 营销传播
攻读学位
初级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: Image Analysis, Exploratory Data Analysis, Time Series Analysis and Forecasting, Data Wrangling, Model Evaluation, Data Preprocessing, Operations Research, NumPy, Data Manipulation, Feature Engineering, Supervised Learning, Inventory Management System, Supply Chain, Applied Machine Learning, Trend Analysis, Data Visualization, Customer Demand Planning, Machine Learning, Data Science, Data Analysis
中级 · 专项课程 · 3-6 个月

Fundação Instituto de Administração
您将获得的技能: Customer Success Management, Relationship Building, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Target Audience, Value Propositions, Solution Delivery, Business Analysis, Web Analytics
初级 · 专项课程 · 3-6 个月

您将获得的技能: Retail Management, Retail Store Operations, Merchandising, Revenue Management, Customer Analysis, Market Intelligence, Business Strategies, Competitive Analysis, Business Management, Organizational Strategy, Consumer Behaviour, Inventory Management System, Market Analysis, Case Studies, Market Share, Strategic Decision-Making, Sustainable Business, Intellectual Property, Financial Analysis, Geographic Information Systems
初级 · 专项课程 · 1-3 个月

University of Colorado System
您将获得的技能: 数据架构, Data Governance, 分析, 大数据, 数据整合, 数据库管理系统, 数据管理, Data Management, 数据仓库, Oracle 数据库, 数据挖掘, PostgreSQL, 关系数据库, SQL, 商业智能
混合 · 课程 · 1-3 个月

University of California, Davis
您将获得的技能: 口语理解, 同行评审, 文化, 口头表达, 写作与编辑, 研究, 西班牙语, 词汇
初级 · 课程 · 1-3 个月

University of California, Davis
您将获得的技能: 消费者行为, 市场调查, 研究方法, 研究, 调查, 定性研究, 样本量的确定, 招聘策略, 促进讨论, 招聘, 撰写报告, 焦点小组, 研究报告, 面试技巧
中级 · 课程 · 1-4 周

Arizona State University
您将获得的技能: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication
初级 · 课程 · 1-3 个月