您将获得的技能: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
中级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics
初级 · 课程 · 1-4 周

高级设置 · 课程 · 1-4 周

您将获得的技能: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
中级 · 课程 · 1-4 周

您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
中级 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation
初级 · 指导项目 · 不超过 2 小时

SAP
您将获得的技能: 产品路线图, 利益攸关方沟通, 需求征询, 项目管理, 利益相关者的参与, 客户参与, 客户洞察, 解决方案销售工程, SAP 应用软件, 技术咨询, 商业分析, 协商方法, 过程分析
初级 · 课程 · 1-3 个月

Alfaisal University | KLD
您将获得的技能: Market Dynamics, Product Knowledge, Customer experience strategy (CX), Market Analysis, Team Oriented, Product Lifecycle Management, Value Propositions, Customer Insights, Competitive Analysis, Innovation, Cost Management
初级 · 课程 · 1-4 周

IESE Business School
您将获得的技能: 战略营销, 品牌战略, 消费者行为, 营销渠道, 客户洞察, 数字化营销, 价值主张, 目标受众, 营销策划, 品牌管理, 市场分析, 营销传播, 营销分析, 产品战略, 营销, 营销策略
混合 · 课程 · 1-4 周
您将获得的技能: Salesforce, Contract Management, Business Reporting, Sales Operations, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
初级 · 课程 · 1-4 周