客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Stakeholder Engagement, Communication Planning, Stakeholder Communications, User Story, Project Coordination, Requirements Analysis, Milestones (Project Management), Project Management Software, Business Analysis, Kanban Principles, Waterfall Methodology, Risk Management, Communication, Product Lifecycle Management, Prioritization
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation, Consumer Behaviour
中级 · 课程 · 1-4 周

Real Madrid Graduate School Universidad Europea
您将获得的技能: Kinesiology, Applied Machine Learning, Bayesian Network, Machine Learning, Data-Driven Decision-Making, Epidemiology, Load Balancing, Health Education, Data Integration, Systems Engineering, Psychological Evaluations
初级 · 课程 · 1-4 周

您将获得的技能: Web Analytics, Supplier Management, E-Commerce, WordPress, No-Code Development, Search Engine Optimization, Blogs, Web Design, Content Management Systems, Order Management Systems, Shipping and Receiving
初级 · 课程 · 1-3 个月

您将获得的技能: System Monitoring, Application Performance Management, DevOps, CI/CD, Cloud Management, Transaction Processing, Continuous Monitoring, Multi-Cloud, Hybrid Cloud Computing, Role-Based Access Control (RBAC), Dependency Analysis, Real Time Data
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: 客户洞察, 生成式人工智能, 文案写作, A/B 测试, 广告, ChatGPT, Prompt Engineering, 内容创作, 社交媒体内容, 营销分析, 营销, 营销策略
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Penetration Testing, Vulnerability Scanning, Exploitation techniques, Cyber Security Assessment, Vulnerability Assessments, Mobile Security, Open Web Application Security Project (OWASP), Cloud Security, Threat Modeling, Infrastructure Security, Application Security, Network Security, Scripting, Technical Communication
中级 · 课程 · 1-3 个月

您将获得的技能: AI Workflows, Agentic systems, AI Orchestration, AI Enablement, Advanced Analytics, Data Processing, Enterprise Architecture, Automation, Data Transformation, Artificial Intelligence, Continuous Improvement Process, Data Quality, Application Deployment, Scalability, Performance Tuning, Business Metrics, Software Design Patterns
中级 · 课程 · 1-4 周

您将获得的技能: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Data Persistence, YAML, Cloud Infrastructure, Virtual Networking, Cloud Computing Architecture, Scalability, Infrastructure Architecture, OS Process Management, Network Routing
混合 · 课程 · 1-4 周

您将获得的技能: 前端网络开发, 应用编程接口 (API), Javascript, 网页设计与开发, JSON, 事件驱动编程, 数据访问, UI 组件, 网络开发, JavaScript 框架, React.js, 全栈式网络开发, React Redux, 网络应用, 数据流
中级 · 课程 · 1-4 周

您将获得的技能: 3D Modeling, 3D Assets, Computer Graphics, Virtual Environment, Visualization (Computer Graphics), Architectural Design, Performance Tuning, Building Design, Frontend Performance, Structural Engineering, Image Quality, Aesthetics
中级 · 专项课程 · 3-6 个月

您将获得的技能: Cascading Style Sheets (CSS), Debugging, Search Engine Optimization, PHP (Scripting Language), jQuery, Hypertext Markup Language (HTML), MySQL, WordPress, Web Applications, Application Programming Interface (API), Web Development, Content Management Systems, Restful API, Javascript, Application Deployment, Cloud Hosting, Program Development, Object Oriented Programming (OOP), Servers, Development Environment
中级 · 专项课程 · 3-6 个月