
University of California, Irvine
您将获得的技能: 留住客户, 潜在客户开发, 营销策略, 搜索引擎优化, 网络分析和 SEO, 营销, 数字广告, 客户获取管理, 内容营销, 关键词研究, 目标受众, 点击付费广告, 搜索引擎营销, 数字化营销
初级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: Marketing Operations, Operations Management, Technical Management, Marketing Management, Media Planning, Marketing Strategies, Customer Relationship Management, Sales Management, Marketing and Public Relations, Verbal Communication Skills, Supply Chain Management, Branding, Marketing Budgets, Supply Chain, Loyalty Programs, Business Operations, Presentations, Financial Forecasting, Brand Management, Forecasting
攻读学位
初级 · 课程 · 1-3 个月

Fundação Instituto de Administração
您将获得的技能: Customer Success Management, Relationship Building, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Target Audience, Value Propositions, Solution Delivery, Business Analysis, Web Analytics
初级 · 专项课程 · 3-6 个月
您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, ChatGPT, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Return On Investment
中级 · 课程 · 1-4 周

Automatic Data Processing, Inc. (ADP)
您将获得的技能: Job Evaluation, Compensation Analysis, Compensation Strategy, Compensation Management, Job Analysis, Compensation and Benefits, Payroll, Human Resource Strategy, Performance Review, Data Visualization, Benchmarking, Data Analysis, Market Analysis, Diversity and Inclusion
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Hypertext Markup Language (HTML), HTML and CSS, Cascading Style Sheets (CSS), Web Design, Interactive Design, Color Theory, User Interface (UI), Web Development
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Sales Management, Strategic Leadership, Sales Strategy, Business Leadership, Growth Strategies, Customer Relationship Management, Team Motivation, Organizational Strategy, Plan Execution, Leadership Development, Business Strategy, Team Performance Management, Strategic Decision-Making, Customer experience strategy (CX), Team Management, Risk Analysis, Communication, Growth Mindedness, Milestones (Project Management)
高级设置 · 课程 · 1-3 个月

您将获得的技能: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Brand Strategy, Campaign Management
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: 创新, 电子商务, 媒体与传播, 新兴技术, 案例研究, 企业战略, 技术战略, 业务转型, 竞争分析, 电子媒体, 数字化转型, 组织变革, 商业技术, 社交媒体
初级 · 课程 · 1-3 个月

您将获得的技能: Salesforce, Application Deployment, Salesforce Development, Dashboard, Cloud Deployment, Customer Relationship Management, Change Control, Analytics, Continuous Deployment, Data Import/Export, Authentications, Data Migration, Configuration Management, Data Presentation, Data Access, Responsive Web Design, System Configuration, Workflow Management, Data Management, Business Logic
初级 · 专项课程 · 1-3 个月

您将获得的技能: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
初级 · 指导项目 · 不超过 2 小时

Amazon Web Services
您将获得的技能: 建立客户关系, 生成式人工智能, 用户关系管理, 问题管理, 创新, 根源分析, 事件管理, 云安全, 沟通, 语言交流技能, 自动化, 技术支持, 亚马逊网络服务, 协作, 客户支持, 云服务, 云计算解决方案
初级 · 课程 · 1-4 周