客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Power BI, Data Modeling, Data Storytelling, Business Intelligence, Interactive Data Visualization, Data Analysis Expressions (DAX), Dashboard, Data Transformation, Data Presentation, Data Visualization Software, Extract, Transform, Load, Cloud Deployment, Data Cleansing, Data Import/Export, Management Reporting
初级 · 课程 · 1-3 个月

University of Minnesota
您将获得的技能: 企业资源规划, 信息技术, 云计算, 流程图, 组织变革, 项目管理, 商业技术, 批判性思维, 业务要求, 技术战略, 管理, 需求分析, 云服务, 业务系统分析, 业务系统, 系统分析, 系统实施, 商业分析, 变革管理, 网络安全
初级 · 专项课程 · 3-6 个月

您将获得的技能: Earned Value Management, Workflow Management, Business Process Automation, Change Management, Project Management, Project Controls, Performance Measurement, Automation, Predictive Modeling, AI Enablement, Strategic Communication, Data-Driven Decision-Making, Risk Analysis, Process Improvement and Optimization, Process Optimization, Analytics, Cloud-Based Integration, Generative AI, Systems Integration, Machine Learning
高级设置 · 专项课程 · 3-6 个月

University of California, Davis
您将获得的技能: Copywriting, Social Media Marketing, Content Marketing, Driving engagement, Email Marketing, Brand Management, Marketing, Advertising Campaigns, Search Engine Optimization
中级 · 课程 · 1-4 周

您将获得的技能: Verification And Validation, Collaborative Software, Project Management Software, Automation, Productivity Software, Project Management, Cloud-Based Integration, Internal Communications
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 消费者行为, 成本管理, 资源分配, 供应与需求, 市场动态, 经济学, 税收, 商业经济学, 生产管理, 价格谈判
攻读学位
中级 · 课程 · 1-3 个月

您将获得的技能: Azure DevOps Pipelines, Azure DevOps, Application Lifecycle Management, Agile Project Management, CI/CD, Continuous Deployment, Continuous Integration, Infrastructure as Code (IaC), Version Control, Agile Methodology, DevOps, Test Automation, Sprint Planning, Release Management, User Story, Software Quality Assurance
初级 · 课程 · 1-4 周

您将获得的技能: React.js, Bootstrap (Front-End Framework), Web Applications, UI Components, Full-Stack Web Development, Web Development Tools, Authentications, Front-End Web Development, HTML and CSS, Cascading Style Sheets (CSS), Authorization (Computing), Application Programming Interface (API), User Interface (UI), Javascript, Microsoft Azure, Network Routing, Event-Driven Programming, User Interface (UI) Design, Data Validation, Debugging
中级 · 专项课程 · 3-6 个月

您将获得的技能: Search Engine Optimization, Consumer Behaviour, Marketing, Web Analytics and SEO, Marketing Strategies, Digital Advertising, Keyword Research, Digital Marketing, Marketing Effectiveness, Advertising, Brand Strategy, Market Analysis, Goal Setting
混合 · 课程 · 1-4 周

Rutgers the State University of New Jersey
您将获得的技能: Competitive Intelligence, Demand Planning, Strategic Sourcing, Competitive Analysis, Customer Demand Planning, Data Storytelling, Procurement, Supplier Management, Supply Chain, Regression Analysis, Supplier Performance Management, Inventory Control, Business Analytics, Data Collection, Supply Management, Supply Chain Management, Business Intelligence, Materials Management, Strategic Decision-Making, Data Analysis
初级 · 专项课程 · 3-6 个月

您将获得的技能: GraphQL, API Design, Restful API, Application Programming Interface (API), Cloud API, ASP.NET, Authentications, Data Validation, .NET Framework, Authorization (Computing), C# (Programming Language), Serverless Computing, Software Documentation, Microsoft Azure, Software Architecture, Verification And Validation, Application Deployment, Debugging
初级 · 课程 · 1-3 个月

您将获得的技能: API Testing, React.js, Containerization, Cloud Deployment, API Gateway, Software Documentation, Amazon Web Services, Cloud Applications, Front-End Web Development, Software Testing, Middleware, Test Automation, Technical Documentation
高级设置 · 课程 · 1-3 个月