客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。
您将获得的技能: Incident Response, Operational Risk, Case Studies, Security Management, Risk Management, Intellectual Property, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Business Continuity Planning, Supply Chain Management, Innovation, Compliance Reporting, Continuous Improvement Process, Governance, Design
中级 · 课程 · 1-4 周

您将获得的技能: DevOps, Cloud Deployment, Amazon Elastic Compute Cloud, Technical Analysis, Real Time Data
高级设置 · 课程 · 1-3 个月

Università Bocconi
您将获得的技能: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Product Development, Market Research, Presentations, Value Propositions, Business Strategy, Market Analysis, Customer Insights, User Research, Competitive Analysis, Lean Methodologies, Interviewing Skills
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: 云计算, 混合云计算, 业务转型, Google 云端平台, 云安全, 云基础设施, 技术战略, 云服务, 公共云, 基础设施即服务(IaaS), 平台即服务(PaaS), 软件即服务, 多云, Operator Expense, 数字化转型
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Sales Strategy, Selling Techniques, Sales Process, Sales Presentations, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Customer Analysis, Market Dynamics, Company, Product, and Service Knowledge
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: LangGraph, AI Orchestration, System Monitoring, CrewAI, Agentic Workflows, Continuous Monitoring, Agentic systems, Enterprise Application Management, Event Monitoring, Artificial Intelligence and Machine Learning (AI/ML), Site Reliability Engineering, AI Enablement, Model Deployment, Generative AI Agents, Generative Model Architectures, AI Security, Systems Architecture, Software Architecture, Application Deployment, Middleware
中级 · 课程 · 1-4 周

您将获得的技能: Incident Response, Continuous Monitoring, Cybersecurity, Cyber Security Assessment, Cyber Attacks, Event Monitoring, Data Security, Vulnerability, System Monitoring, Analysis, Network Security, Network Monitoring, Criminal Investigation and Forensics, Linux Commands, System Configuration, Bash (Scripting Language), Python Programming, Scripting, Linux, Scripting Languages
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: Product Lifecycle Management, Product Flow Diagram, Competitive Analysis, Product Strategy, Innovation, Design Thinking, Process Flow Diagrams, Ideation, New Product Development, Customer Insights, Go To Market Strategy, Product Management, Product Development, Product Planning, Strategic Prioritization, AI Product Strategy, Market Analysis, Prototyping, Generative AI, Strategic Planning
初级 · 专项课程 · 1-3 个月

您将获得的技能: Product Development, Product Management, Product Lifecycle Management, Product Roadmaps, Market Research, Microsoft 365, Product Requirements, AI Product Strategy, Cross-Functional Collaboration, Project Management Institute (PMI) Methodology, Product Strategy, Compliance Management, Competitive Analysis, Enterprise Security, Agile Methodology, Market Data, Stakeholder Management, Prioritization
初级 · 课程 · 1-3 个月

Tecnológico de Monterrey
您将获得的技能: Social Media Marketing, Social Media, Social Media Strategy, Digital Media Strategy, Marketing, Social Network Analysis, Global Marketing, Content Performance Analysis, Customer Engagement
初级 · 课程 · 1-3 个月

您将获得的技能: NumPy, Pandas (Python Package), Image Analysis, Data Manipulation, Matplotlib, Computer Vision, Data Analysis, Interactive Data Visualization, Python Programming, Data Visualization, JSON, Dashboard, Data Visualization Software, Jupyter, Web Applications
中级 · 课程 · 1-3 个月

University of California, Davis
您将获得的技能: Relationship Building, Research, Planning, Goal-Oriented, Professionalism, Resilience, Resourcefulness, Problem Solving, Persistence, Persuasive Communication, Time Management, Communication, Strategic Thinking
中级 · 课程 · 1-4 周