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  • Customer Success Management

个结果,搜索词为 "customer success management"


  • I

    IIT Bombay

    Introduction to Business Management : Winning Externally

    您将获得的技能: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication

    4.9
    评分, 4.9 星,最高 5 星
    ·
    15 条评论

    初级 · 课程 · 1-4 周

  • D

    Duke University

    Customer-Centric Innovation

    您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics

    4.7
    评分, 4.7 星,最高 5 星
    ·
    31 条评论

    中级 · 课程 · 1-4 周

  • L

    Logical Operations

    Customer Service

    您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention

    混合 · 课程 · 1-3 个月

  • S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

    混合 · 课程 · 1-4 周

  • E

    EDUCBA

    Retail Management Mastery: Strategy, Analysis & Success

    您将获得的技能: Retail Management, Retail Store Operations, Merchandising, Revenue Management, Customer Analysis, Market Intelligence, Business Strategies, Competitive Analysis, Business Management, Organizational Strategy, Consumer Behaviour, Inventory Management System, Market Analysis, Case Studies, Market Share, Strategic Decision-Making, Sustainable Business, Intellectual Property, Financial Analysis, Geographic Information Systems

    5
    评分, 5 星,最高 5 星
    ·
    27 条评论

    初级 · 专项课程 · 1-3 个月

  • U

    University of Minnesota

    管理员工绩效

    您将获得的技能: 性能审查, 文化, 人员管理, 设定目标, 员工参与, 绩效考核, 员工管理, 建设性反馈, 绩效管理, 员工绩效管理

    4.7
    评分, 4.7 星,最高 5 星
    ·
    2771 条评论

    混合 · 课程 · 1-4 周

  • U

    University of Maryland, College Park

    Customer Value, Acquisition, and Retention

    您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Customer Engagement, Marketing Strategies, Return On Investment, Growth Strategies, Predictive Modeling

    4.7
    评分, 4.7 星,最高 5 星
    ·
    18 条评论

    初级 · 课程 · 1-4 周

  • C

    CVS Health

    呼叫中心客户服务

    您将获得的技能: 情商, 呼叫中心经验, 客户咨询, 客户数据管理, 交流, 客户服务, 个人发展, 团队合作, 解决客户投诉, 时间管理, 解决问题, 降级技巧, 数据录入, 问候客户, 性能指标, 语言交流技能, 呼入电话, 成长意识

    4.7
    评分, 4.7 星,最高 5 星
    ·
    96 条评论

    初级 · 课程 · 1-3 个月

  • C

    Coursera

    Evaluate Change Communication for Project Success

    您将获得的技能: User Feedback, Stakeholder Communications, Surveys, Stakeholder Management, Performance Metric, Data Presentation, Change Management, Business Transformation, Communication, Organizational Change, Data-Driven Decision-Making, Agile Project Management, Communication Strategies, Key Performance Indicators (KPIs), Data Analysis, Case Studies

    初级 · 课程 · 1-4 周

  • L

    LearnQuest

    Core Sales Operations and Performance

    您将获得的技能: Sales Pipelines, Overcoming Objections, Sales Management, Sales Process, Team Motivation, Performance Analysis, Team Performance Management, Sales Training, Sales, Dashboard, Business Ethics, Customer Relationship Management, Team Management, Business Technologies, Business Process Automation, Real Time Data, Cross-Channel Marketing, Forecasting, Compliance Management

    初级 · 课程 · 1-4 周

  • S

    S.P. Jain Institute of Management and Research

    Marketing Management

    您将获得的技能: Product Strategy, Marketing Management, Target Market, Consumer Behaviour, Product Lifecycle Management, Strategic Marketing, Brand Strategy, Marketing Strategies, Marketing Communications, Market Share, Integrated Marketing Communications, Marketing Channel, Competitive Analysis

    4.8
    评分, 4.8 星,最高 5 星
    ·
    32 条评论

    初级 · 课程 · 1-3 个月

  • K

    Kennesaw State University

    Customer Centricity as Competitive Advantage - Jagdish Sheth

    您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour

    4.7
    评分, 4.7 星,最高 5 星
    ·
    52 条评论

    初级 · 课程 · 1-4 周

1…567…834

总之,以下是 10 最受欢迎的 customer success management 课程

  • Introduction to Business Management : Winning Externally: IIT Bombay
  • Customer-Centric Innovation: Duke University
  • Customer Service: Logical Operations
  • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
  • Retail Management Mastery: Strategy, Analysis & Success: EDUCBA
  • 管理员工绩效: University of Minnesota
  • Customer Value, Acquisition, and Retention: University of Maryland, College Park
  • 呼叫中心客户服务: CVS Health
  • Evaluate Change Communication for Project Success: Coursera
  • Core Sales Operations and Performance: LearnQuest

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