
您将获得的技能: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Pipelines, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Customer Data Management, AI Personalization, Analytics, Personalized Service, Data Management, Predictive Analytics, Data-Driven Decision-Making, Data Integration
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Analysis, Marketing Strategies, Return On Investment, Consumer Behaviour, Growth Strategies, Predictive Modeling
初级 · 课程 · 1-4 周

Georgia Institute of Technology
您将获得的技能: 可用性, 用户体验设计, 需求分析, 交互设计, 原型设计, 用户界面 (UI) 设计, UI/UX 研究, 用户研究, 以用户为中心的设计, 可用性测试
初级 · 课程 · 1-3 个月

IESE Business School
您将获得的技能: 客户洞察, 消费者行为, 品牌战略, 营销策略, 营销渠道, 需求规划, 目标受众, 产品战略, 营销传播, 营销, 市场分析, 数字化营销, 营销分析, 价值主张, 打造品牌, 战略营销
混合 · 课程 · 1-4 周
Kennesaw State University
您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
初级 · 课程 · 1-4 周

您将获得的技能: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Data Import/Export
初级 · 课程 · 1-4 周

University of Virginia Darden School Foundation
您将获得的技能: AI 个性化服务, 生成式人工智能, 客户服务, 角色开发, ChatGPT, 性能分析, 客户支持, 客户沟通管理, 目标受众, 提高绩效, 改善客户体验, 客户参与
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 客户洞察, 新产品开发, 客户分析, 市场调查, 产品开发, 商业策略, 消费者行为, 用户反馈, 设计思维, 创新, 服务设计, 案例研究, 用户关系管理, 客户体验战略(CX)
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Account Strategy, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making
中级 · 课程 · 1-4 周

EIT Digital
您将获得的技能: 客户分析, 营销策略, 结算(销售), 创业, 竞争分析, 销售流程, A/B 测试, 营销, 市场调查, 增长战略, 商业营销, 销售, 营销策划, 新业务开发, 市场分析, 销售展望, 商业开发, 数字化营销, 冷拜访, 目标市场
中级 · 课程 · 1-3 个月

您将获得的技能: Customer Insights, Digital Marketing, Digital Advertising, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing, Online Advertising, Strategic Marketing, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Email Marketing, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, Smart Goals
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Marketing Analytics, Performance Reporting, Marketing Channel, Generative AI, Microsoft 365, Customer Analysis, Artificial Intelligence, Customer experience improvement, Customer Retention
初级 · 课程 · 1-4 周