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客户关系管理课程

客户关系管理课程可以帮助您学习客户细分、销售管道管理、数据分析和有效的沟通策略。您还可以掌握建立关系、留住客户的技巧,以及利用反馈来提高服务质量的技能。许多课程都会介绍 Salesforce、HubSpot 和 Zoho 等工具,展示如何使用这些平台跟踪客户互动、自动营销和分析销售业绩。


热门 CRM 课程和认证


  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    LearnQuest

    Technology, Influence & Sustained Success in Modern Sales

    您将获得的技能: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Process, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Influencing, Consultative Approaches, Account Strategy, Customer Relationship Management, Performance Analysis, Continuous Improvement Process, Customer Success Management

    中级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    C

    Coursera

    GenAI for Account Executives

    您将获得的技能: Responsible AI, Account Management, Generative AI Agents, Sales Enablement, Proposal Development, Market Analysis, Market Trend, Workflow Management, Business Workflow Analysis, Prompt Engineering, Innovation, AI Personalization, Business Ethics, Business Communication, Customer Relationship Management

    4.6
    评分, 4.6 星,最高 5 星
    ·
    8 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    S

    Simplilearn

    Mobile Marketing

    您将获得的技能: HubSpot CRM, Customer Relationship Management, Marketing Automation, Online Advertising, Keyword Research, Promotional Strategies, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Web Analytics, Customer Acquisition Management, Product Promotion, Search Engine Optimization, Performance Metric, Customer Engagement, Advertising

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    K

    Khalifa University

    AI for Executives: AI for Customer Relationship Management

    您将获得的技能: AI Personalization, Sales Enablement, Customer Data Management, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Self Service Technologies, Artificial Intelligence, Data Integration, Change Management

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    L

    LearnQuest

    Advanced Techniques for Strategic Account Management

    您将获得的技能: Account Management, Account Strategy, Cross Selling, Upselling, Cross-Functional Collaboration, Relationship Management, Virtual Teams, Sales Strategy, Business Relationship Management, Customer Relationship Management, Stakeholder Management, Market Intelligence, Customer Analysis, Business Solutions, AI Personalization, Data-Driven Decision-Making, Negotiation

    中级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    C

    Coursera

    GenAI for Field Sales Agents: Local Market Insights

    您将获得的技能: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Market Intelligence, Sales Training, Real Time Data, Customer Insights, Market Analysis, Business Ethics

    中级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    C

    Coursera

    Maximizing the Generative AI Value

    您将获得的技能: Generative AI, Responsible AI, Return On Investment, Data Ethics, Artificial Intelligence, Business Solutions, Business Process Automation, Operational Efficiency, Innovation, Business Strategies, Content Creation, Product Design, Customer Support

    中级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    C

    Coursera

    Supercharge with Salesforce Einstein (GPT)

    您将获得的技能: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Responsible AI, Salesforce Development, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Process Automation, Automation, Analytics, Data-Driven Decision-Making, Predictive Modeling

    中级 · 课程 · 1-4 周

  • P

    Packt

    Salesforce Certified AI Specialist Certification

    您将获得的技能: Salesforce, Responsible AI, Workflow Management, AI Personalization, Customer Relationship Management, Generative AI, Predictive Modeling, LLM Application, Data Security, Data Modeling, Large Language Modeling, Data Integration

    中级 · 课程 · 1-3 个月

  • 状态:免费试用
    免费试用
    L

    LearnKartS

    Salesforce Introduction

    您将获得的技能: Salesforce, Cloud Applications, Email Automation, Data Management

    3.7
    评分, 3.7 星,最高 5 星
    ·
    43 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    C

    Coursera

    How to Generate and Maintain a Healthy Sales Pipeline

    您将获得的技能: Sales Pipelines, Customer Retention, Sales Prospecting, Sales Process, Lead Generation, Customer Relationship Management, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Selling Techniques, Customer Acquisition Management

    4.7
    评分, 4.7 星,最高 5 星
    ·
    34 条评论

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    C

    Coursera

    GenAI for Inside Sales: Crafting Effective Outreach

    您将获得的技能: Inside Sales, Generative AI Agents, AI Personalization, Email Automation, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Anthropic Claude, Driving engagement, HubSpot CRM, Personalized Service, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Automation, Analytics

    中级 · 课程 · 1-4 周

与 crm 相关的搜索

crm strategies: analyze, design & implement
crm: analyze, apply & optimize customer success
crm, dados e o futuro centrado no cliente
sales and crm overview
introduction to crm with hubspot
introducción a crm con hubspot
customer-centric crm strategy and management
resumen de ventas y crm
1…567…26

总之,以下是 10 最受欢迎的 crm 课程

  • Technology, Influence & Sustained Success in Modern Sales: LearnQuest
  • GenAI for Account Executives: Coursera
  • Mobile Marketing: Simplilearn
  • AI for Executives: AI for Customer Relationship Management: Khalifa University
  • Advanced Techniques for Strategic Account Management: LearnQuest
  • GenAI for Field Sales Agents: Local Market Insights: Coursera
  • Maximizing the Generative AI Value: Coursera
  • Supercharge with Salesforce Einstein (GPT): Coursera
  • Salesforce Certified AI Specialist Certification: Packt
  • Salesforce Introduction: LearnKartS

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