
Fundação Instituto de Administração
您将获得的技能: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Customer Engagement, Big Data, Customer Insights, Customer experience strategy (CX), Business Analytics, Target Market, Analytics, Artificial Intelligence
初级 · 课程 · 1-4 周

AI Business School
您将获得的技能: Agentic Workflows, AI Workflows, Generative AI Agents, Productivity, Workflow Management, No-Code Development, AI Orchestration, AI Enablement, AI Personalization, Self Service Technologies, Artificial Intelligence, Generative AI, Customer Service, Digital Transformation, Automation, Operational Efficiency, Responsible AI, Innovation, Initiative and Leadership
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Instagram, Social Media Management, Social Media, Advertising, Social Media Marketing, Social Media Campaigns, Social Media Content, Digital Advertising, Marketing Materials, E-Commerce, Customer Engagement
中级 · 指导项目 · 不超过 2 小时

Voxy
您将获得的技能: 英语, 客户咨询, 语法, 电话技能, 客户服务, 口头表达, 产品知识, 语言交流技能, 语言学习, 零售销售, 解决客户投诉, 商务写作, 口语理解, 词汇, 写作, 沟通
混合 · 课程 · 1-3 个月
Duke University
您将获得的技能: Return On Investment, Accounts Receivable, Cash Flows, Financial Analysis, Cash Management, Accounts Payable, Working Capital, Business Metrics, Inventory Management System, Financial Acumen, Financial Statements, Balance Sheet, Operational Efficiency, Strategic Decision-Making
初级 · 课程 · 1-4 周

您将获得的技能: Sales Presentation, Canva (Software), Presentations, Microsoft PowerPoint, Advertising, Prompt Engineering, Branding, Photo Editing, Generative AI, Video Editing
中级 · 指导项目 · 不超过 2 小时

IESE Business School
您将获得的技能: Financial Acumen, Financial Statements, Working Capital, Financial Analysis, Balance Sheet, Financial Management, Return On Investment, Forecasting, Profit and Loss (P&L) Management, Operational Analysis, Business Metrics, Cash Flow Forecasting, Financial Modeling, Accounts Receivable, Accounts Payable, Inventory Management, Business Strategy
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 数据管理, 数据安全, 潜在客户开发, 客户参与, 客户服务, 自动化, 工艺设计, 移动安全, 客户关系管理 (CRM) 软件, 数据完整性, 云计算, 基于角色的访问控制(RBAC), Salesforce, 工作流程管理, 业务流程自动化, 数据维护, 业务报告
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
初级 · 课程 · 1-4 周
Emory University
您将获得的技能: Marketing Channel, Direct Selling, Business Marketing, Strategic Marketing, Strategic Partnership, Coordinating, Price Negotiation, Revenue Management, Strategic Thinking, Market Analysis, Business Risk Management, Business Relationship Management
中级 · 课程 · 1-4 周

Rice University
您将获得的技能: 文化敏感性, 文化多样性, 多元化计划, 社会正义, 同行评审, 文化 Transformer, 文化, 多样性、平等和包容倡议, 工作场所的包容性, 制定基准
中级 · 课程 · 1-3 个月

HubSpot Academy
您将获得的技能: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Development, Sales Strategy, Selling Techniques, Employee Coaching, Employee Onboarding, Training Programs, Customer Relationship Management (CRM) Software, Recruitment Strategies
初级 · 课程 · 1-4 周