客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Power BI, Data Modeling, Data Analysis Expressions (DAX), Data Transformation, Data Manipulation, Data Processing, Big Data, Interactive Data Visualization, Business Intelligence, Data Visualization Software, Data Integration, Time Series Analysis and Forecasting
中级 · 课程 · 1-4 周

Meta
您将获得的技能: 数据驱动的决策制定, 客户数据管理, 数据分析, Google Analytics(分析), 数字化营销, 网络分析, 应用编程接口 (API), 信息隐私, 数据收集, 数据整合, 市场数据, 广告, 应用程序接口网关, 营销, 营销分析, 个人身份信息
初级 · 课程 · 1-4 周

您将获得的技能: Workflow Management, No-Code Development, Process Improvement, Business Process Automation, Process Design, Automation, Project Management Software, Systems Thinking, Slack (Software), Collaborative Software, Cloud-Based Integration, Data Integration
初级 · 课程 · 1-4 周

Palo Alto Networks
您将获得的技能: 恶意软件保护, 威胁建模, 网络安全, 软件即服务, Authentication, 密码学, 零信任网络访问ibility, 云计算, 系统配置, 云安全, Network Security, 防火墙, 网络攻击, AI 安全, 端点安全
中级 · 课程 · 1-3 个月

您将获得的技能: Google App Engine, Cloud Applications, Restful API, Google Cloud Platform, Cloud Computing Architecture, OAuth, Cloud Computing, Cloud Services, Application Deployment, Platform As A Service (PaaS), Python Programming, Cloud Storage, Application Performance Management, Authentications, Web Applications, Data Store, MySQL, Scalability
初级 · 课程 · 1-3 个月

Yonsei University
您将获得的技能: 促销策略, 客户体验战略(CX), 创新, 战略营销, 同行评审, 客户服务, 酒店管理, 消费者行为, 营销管理, 数字化营销, 增长战略, 商业营销, 接待服务, 医疗保健行业知识, B2B 销售, 品牌管理, 企业对消费者, 全球营销, 营销, 目标市场
初级 · 专项课程 · 3-6 个月

University of Maryland, College Park
您将获得的技能: 商业策略, 市场调查, 销售流程, 创新, 客户洞察, 创业, 销售策略, 工艺验证, 产品开发, 客户分析, 金融, 商业化, 营销策划, 市场分析, 新业务开发, 营销, 业务规划, 销售管道, 产品管理, 销售管理
初级 · 课程 · 1-3 个月

LearnKartS
您将获得的技能: Security Information and Event Management (SIEM), Cloud Security, Business Continuity Planning, System Monitoring, Network Security, Continuous Monitoring, Disaster Recovery, Incident Response, Cloud Computing, Zero Trust Network Access, Data Security, Firewall, Virtual Private Networks (VPN), Service Level Agreement, Vulnerability Management, Patch Management, Clinical Monitoring, Threat Detection, Configuration Management, Automation
中级 · 课程 · 1-4 周

您将获得的技能: Facebook, Target Audience, Online Advertising, Digital Advertising, Advertising, Advertising Campaigns, Social Media Campaigns, Paid media, Campaign Management, Social Media, Performance marketing, Social Media Management, Bidding, A/B Testing, Lead Generation, Customer Engagement, Brand Awareness
混合 · 课程 · 1-3 个月

您将获得的技能: UI/UX Research, Data Presentation, Business Analysis, Customer Insights, Data Analysis, Scheduling
中级 · 课程 · 1-3 个月

LearnQuest
您将获得的技能: Lead Generation, Persona Development, Target Audience, Global Marketing, Storytelling, Sales, Social Media Marketing, Sales Strategy, Social Media, Customer Engagement, Customer Relationship Building, Professional Networking, LinkedIn, Cultural Diversity
混合 · 课程 · 1-4 周

您将获得的技能: Content Creation, Content Marketing, Persona Development, Content Strategy, Ideation, Needs Assessment, Research
初级 · 课程 · 1-4 周