客户解析课程可以帮助您学习数据收集技术、客户细分、预测建模和绩效衡量。您可以通过数据驱动的洞察力,掌握解读客户行为、优化营销策略和提升客户体验的技能。许多课程都会介绍 Google Analytics、Tableau 和 SQL 等工具,这些工具支持数据解析和趋势可视化,为业务决策提供依据。

您将获得的技能: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
中级 · 课程 · 1-3 个月

您将获得的技能: Sales Pipelines, Closing (Sales), Sales Process, Prospecting and Qualification, Negotiation, Sales Training, Sales Strategy, Customer Analysis, Sales Enablement, Marketing Analytics, Customer Relationship Management (CRM) Software, Account Management, Customer Success Management, Data-Driven Decision-Making
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Integration Testing, Artificial Intelligence, Application Programming Interface (API), Software Design Patterns, Security Controls, Customer Data Management, Analytics, Data Security
高级设置 · 专项课程 · 1-4 周
Macquarie University
您将获得的技能: Excel 公式, 电子表格软件, 微软办公软件, 微软Excel, 商业分析, 分析技能, 生产力软件, 数据分析软件, Data Analysis 表达式(DAX)
初级 · 课程 · 1-3 个月

University of Virginia
您将获得的技能: 利益相关者的参与, 客户洞察, 新产品开发, 创新, 网络分析, 业务建模, 客户参与, 产品路线图, 产品改进, 数据驱动的决策制定, Agile 方法论, 设计与产品, 产品管理, 设计思维
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 财务会计, 数据叙事, 信息图表, 数据收集, 知识产权, 网络模型, 数据扫盲, 数据质量, 权责发生制会计, 收入确认, 现金流量, 大数据, 数据分析, 会计, 金融报表, 数据可视化, 商业分析, 分析, 资产管理
中级 · 专项课程 · 3-6 个月

LearnQuest
您将获得的技能: Account Management, Consultative Selling, Selling Techniques, Business Risk Management, Upselling, Business Metrics, Business Communication, Overcoming Objections, Sales Process, Solution Selling, Business Transformation, Virtual Teams, Customer Engagement, Strategic Thinking, Stakeholder Engagement, Innovation, Strategic Communication, Stakeholder Analysis, Value Propositions, Business Analytics
初级 · 专项课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Marketing Automation, AI Personalization, Marketing Effectiveness, Marketing, Content Marketing, Marketing Strategies, MarTech, Advertising Campaigns, Agentic Workflows, AI Enablement, Marketing Analytics, Customer Relationship Management, Data-Driven Decision-Making, Social Media Management, Customer experience improvement
中级 · 课程 · 1-4 周

University of Michigan
您将获得的技能: Python 程序设计, 数据结构, 计算机编程, 数据清理, 数据库, 数据处理, 关系数据库, 交互式数据可视化, 网络服务, 数据可视化软件, 可扩展标记语言(XML), 网页抓取, 数据分析, SQL, Network Protocol(网络协议, JSON, 数据可视化, 编程原则, 数据库设计, 还原式 API
攻读学位
初级 · 专项课程 · 3-6 个月

您将获得的技能: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation
初级 · 课程 · 1-3 个月

您将获得的技能: Marketing Analytics, Bayesian Statistics, Descriptive Statistics, Marketing Effectiveness, Statistical Hypothesis Testing, A/B Testing, Target Audience, Marketing Strategies, Statistical Inference, Sampling (Statistics), Data Collection, Data Modeling, Statistics, Advertising Campaigns, Campaign Management, Data Presentation, Marketing, Analytics, Performance marketing, Web Analytics
中级 · 专项课程 · 3-6 个月

LearnKartS
您将获得的技能: Email Marketing, AI Personalization, Marketing Automation, Marketing Analytics, Search Engine Optimization, Marketing Strategies, Social Media Marketing, Blogs, Content Creation, Web Analytics and SEO, Customer experience improvement, Web Content, Social Media, Customer Engagement, Generative AI, Automation
混合 · 课程 · 1-4 周