客户旅程课程
客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理（CRM）软件、旅程映射工具和解析平台等工具，帮助您跟踪客户互动并衡量策略的有效性。
热门客户旅程课程与认证
Coursera
您将获得的技能: Hypertext Markup Language (HTML), Front-End Web Development, Web Design and Development, Web Development, Web Development Tools, Web Applications, Web Content, Integrated Development Environments
Coursera
您将获得的技能: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Business Reporting, Marketing Automation, Email Marketing, Customer Data Management, Sales Enablement, Marketing, Customer Service
状态：免费试用Microsoft
您将获得的技能: 数据结构, 数据操作, 集成开发环境, 脚本, Algorithm, 单元测试, GitHub, 版本控制, 面向对象编程（OOP）, Git（版本控制系统）, 网络开发, 软件测试, Python 程序设计, Jupyter, 调试, 计算机编程
状态：新您将获得的技能: Javascript and jQuery, Systems Integration
状态：免费试用Rice University
您将获得的技能: 医学术语, 分子生物学, 微生物学, 解剖学, 传染病, 免疫学, 公共卫生, 细胞生物学
状态：新状态：免费试用University of California, Davis
您将获得的技能: Relationship Building, Research, Planning, Goal-Oriented, Professionalism, Resilience, Resourcefulness, Problem Solving, Persistence, Persuasive Communication, Time Management, Communication, Strategic Thinking
状态：新University of California, Davis
您将获得的技能: Copywriting, Social Media Marketing, Content Marketing, Driving engagement, Email Marketing, Brand Management, Marketing, Advertising Campaigns, Search Engine Optimization
状态：新状态：免费试用您将获得的技能: Human Resources Management and Planning, Human Resource Strategy, Human Resources, Talent Management, Workforce Planning, Talent Acquisition, Case Studies, Organizational Strategy, Business Strategy, Strategic Thinking, Competitive Analysis, Analysis, Risk Analysis
状态：免费试用Macquarie University
您将获得的技能: 数据共享, Power BI, 微软Excel, 数据展示, 数据整合
状态：免费试用您将获得的技能: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement
状态：免费试用Digital Marketing Institute
您将获得的技能: Marketing Budgets, Data-Driven Decision-Making, Digital Marketing, Social Media Marketing, Marketing Channel, Data Ethics, Customer experience strategy (CX), Digital Media Strategy, Customer Analysis, Customer experience improvement, Cross-Channel Marketing, Marketing Automation, Marketing Strategy and Techniques, Strategic Marketing, Strategic Decision-Making, Social Media Strategy, Digital Advertising, Business Analytics, Marketing Analytics, Strategic Thinking
状态：新状态：预览University of California, Santa Cruz
您将获得的技能: Software Development Life Cycle, Agile Project Management, Collaborative Software, Software Development, System Testing, Acceptance Testing, Test Case, Python Programming, Cloud Management, Computer Science
总之，以下是 10 最受欢迎的 customer journey 课程
- Introduction to HTML: Coursera
- Get Started with HubSpot: Coursera
- Python 编程基础: Microsoft
- Coding Stripe Subscriptions with NodeJS: Packt
- 免疫学基础：先天免疫和 B 细胞功能: Rice University
- How to Write Emails and Engage Professors: University of California, Davis
- Secrets to Content that Engages and Converts: University of California, Davis
- HRM Strategies: Analyze, Evaluate & Design: EDUCBA
- 适用于数据分析的 Excel 强大工具: Macquarie University
- How to Sell: An Overview of Fundamental Selling Techniques: Coursera
