您将获得的技能: Automation, Social Sciences, Socioeconomics, Electric Power Systems, Emerging Technologies, Sustainable Technologies, Economics, Policy, and Social Studies, Health Equity, Public Policies, Environmental Issue, Augmented and Virtual Reality (AR/VR), Climate Change Mitigation, Safety and Security

您将获得的技能: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation

您将获得的技能: 客户服务, 收银机操作, 积极倾听, 冲突管理, 解决客户投诉, 根源分析, 解决问题, 沟通, 时间管理, 事务处理, 同理心, 零售店运营, 非语言交流, 降级技巧

您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

您将获得的技能: Control Systems, Computer Vision, Image Analysis, Automation, Embedded Software, Simulations, Systems Architecture, Deep Learning, Virtual Environment, Software Architecture, Scenario Testing, Global Positioning Systems, Predictive Modeling, Computer Hardware, Estimation, Real Time Data

您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

您将获得的技能: Prompt Engineering, Amazon Bedrock, Generative AI, LLM Application, Amazon S3, Application Deployment, Computer Vision

您将获得的技能: Electrical Systems, Safety Standards, Energy and Utilities, Environmental Regulations, Basic Electrical Systems, Electrical Power, Sustainable Technologies, Manufacturing and Production, Manufacturing Processes, Production Process, Chemistry, Electric Power Systems, Thermal Management, Materials science, Reliability, Electrical Safety, Environmental Issue, System Requirements, Chemical Engineering, Technical Standard

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

您将获得的技能: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking

您将获得的技能: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Technical Support, System Support, Networking Hardware, Servers, Network Security, Network Infrastructure, IT Infrastructure, Data Storage Technologies, Data Storage