
Universidad de Palermo
您将获得的技能: Hospitality, Digital Transformation, Sustainable Development, Cultural Diversity, Socioeconomics, Environmental Issue, Environment and Resource Management, Economic Development, Consumer Behaviour, Technology Strategies, Climate Change Adaptation, Market Dynamics
初级 · 课程 · 1-4 周

Stanford University
您将获得的技能: 自我意识, 决策, 行为健康, 文化多样性, 增强能力, 同情心, 餐饮, 正念, 营养与饮食
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: Price Negotiation, Revenue Management, Restaurant Management, Hospitality, Food and Beverage, Cost Accounting, Customer experience improvement, Marketing Materials, Graphic and Visual Design, Performance Analysis, Copywriting
中级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 专业精神, 积极倾听, 沟通, 客户服务, 客户参与, 事务处理, 产品演示, 语言交流技能, 冲突管理, 追加销售, 时间管理, 问候客户, 非语言交流, 公司名称, 零售店运营, 社交媒体, 同理心, 交叉销售
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, 积极倾听, 沟通, 降级技巧, 客户服务, 收银机操作, 零售销售, 建立客户关系, 解决问题, 事务处理, 时间管理, 团队合作, 解决客户投诉, 追加销售, 同理心, 问候客户, 冲突管理, 零售店运营, 客户咨询, 交叉销售
初级 · 专业证书 · 3-6 个月

Dubai College of Tourism
您将获得的技能: Revenue Management, Loyalty Programs, Forecasting, Market Dynamics, Revenue Forecasting, Price Negotiation, Marketing Channel, Hospitality, Customer Retention, Cost Management, Hotel Operations, Data-Driven Decision-Making, Return On Investment, Data Analysis
初级 · 课程 · 1-4 周

National Taiwan University
您将获得的技能: Hazard Analysis, Risk Analysis, Food Safety and Sanitation, Food Quality Assurance And Control, Risk Management, Safety Standards, Emergency Response, Safety and Security, Case Studies, Media and Communications
中级 · 课程 · 1-3 个月

您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management
中级 · 课程 · 1-4 周
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

您将获得的技能: Sustainable Business, Hotel Operations, Hospitality Management, Business Planning, Corporate Sustainability, Sustainability Standards, Waste Minimization, Community Development, Environmental Resource Management, Market Trend, Market Analysis, Cost Benefit Analysis, Strategic Decision-Making
初级 · 课程 · 1-4 周

Stanford University
您将获得的技能: 创造力, 足智多谋, 适应, 膳食计划和准备, 餐饮, 烹饪, 营养与饮食
初级 · 课程 · 1-4 周

Pontificia Universidad Católica de Chile
您将获得的技能: Health Systems, Health Care Administration, Health Policy, Health Care Procedure and Regulation, Health Care, Health Equity, Public Health, Managed Care, Primary Care, Governance, Economics
攻读学位
初级 · 课程 · 1-4 周