冲突管理课程可以帮助您学习谈判技巧、积极倾听技巧、调解策略和群体冲突的动态。您可以培养识别潜在问题、促进讨论和创造双赢解决方案的技能。许多课程都介绍了冲突评估框架和沟通模型等工具,有助于在个人和职业环境中有效应用这些技能。

University of Colorado System
您将获得的技能: Conflict Management, Workplace inclusivity, Team Management, Team Performance Management, Personal Development, Diversity Awareness, Team Collaboration, Drive Engagement, Self-Awareness, Adaptability, People Management, Diversity Training, Verbal Communication Skills, Culture, Relationship Management, Influencing, Relationship Building, Curiosity, Coordinating
初级 · 专项课程 · 1-3 个月

Tecnológico de Monterrey
您将获得的技能: 战略思考, 建立关系, 交流, 情商, 解决复杂问题, 战略决策, 冲突管理, 积极倾听, 谈判, 团队绩效管理, 文化多样性, 人际沟通, 计划执行, 建立融洽关系, 性能审查, 沟通策略, 降级技巧
高级设置 · 专项课程 · 1-3 个月

ESSEC Business School
您将获得的技能: 分析, 同行评审, 价值主张, 调解, 工艺设计, 案例研究, 冲突管理, 积极倾听, 谈判, 沟通策略, 文化多样性, 人际沟通, 协商方法
中级 · 课程 · 1-3 个月

University of Colorado Boulder
您将获得的技能: Crisis Management, Consulting, Crisis Intervention, Business Consulting, Leadership Studies, Management Consulting, Strategic Communication, Communication Planning, Emergency Response, Corporate Communications, Leadership, Risk Management, Leadership and Management, Consultative Approaches, Business Leadership, Contingency Planning, Risk Mitigation, Risk Analysis, Mitigation, Critical Thinking
初级 · 专项课程 · 1-3 个月

Madecraft
您将获得的技能: Employee Engagement, Culture Transformation, Team Building, Organizational Development, Team Management, Collaboration, Leadership Development, Cross-Functional Collaboration, Organizational Change, Performance Management, Accountability, Employee Onboarding, People Management, Culture, Change Management, Workforce Development, Employee Retention, Constructive Feedback, Trustworthiness, Communication
中级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Collaboration, Collaborative Software, Sprint Retrospectives, Team Building, Training Programs, Developing Training Materials, Agile Methodology, Sprint Planning, Workflow Management, Training and Development, Stakeholder Communications, User Feedback, Employee Training, Communication Planning, Stakeholder Management, Stakeholder Engagement, Discussion Facilitation, Problem Management, Communication Strategies, Technical Support
中级 · 课程 · 3-6 个月

您将获得的技能: Change Management, Organizational Change, Management Training And Development, Leadership Studies, Storytelling, Business Transformation, Culture Transformation, Strategic Leadership, Overcoming Objections, Drive Engagement, Organizational Leadership, Stakeholder Communications, Empathy, Stakeholder Engagement, Communication, Digital Transformation, Team Motivation, Team Building, Resilience, Constructive Feedback
中级 · 课程 · 1-4 周

Universidad de Palermo
您将获得的技能: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication Strategies, Relationship Management, Communication, Empathy, Collaboration, Emotional Intelligence, Active Listening, Self-Awareness
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 交流, 语言交流技能, 文化敏感性, 文化, 冲突管理, 传播规划, 文化多样性, 人际沟通, 多样性意识, 文化响应, 沟通策略, 跨文化能力
混合 · 课程 · 1-3 个月

Universidad Nacional Autónoma de México
您将获得的技能: Mediation, Conflict Management, Negotiation, Communication Strategies, Verbal Communication Skills, Communication, Empathy, Active Listening, Non-Verbal Communication, Problem Solving, Decision Making
初级 · 课程 · 1-3 个月

Arizona State University
您将获得的技能: Conflict Management, De-escalation Techniques, Behavior Management, Negotiation, Verbal Communication Skills, Emotional Intelligence, Empathy, Analysis, Discussion Facilitation, Communication, Decision Making, Critical Thinking
初级 · 课程 · 1-3 个月

Johns Hopkins University
您将获得的技能: Active Listening, Team Management, Leadership and Management, Team Leadership, Teamwork, Team Building, People Management, Conflict Management, Interpersonal Communications, Leadership, Collaboration, Professional Development, Constructive Feedback, Communication Strategies, Performance Management, Journals, Communication, Verbal Communication Skills, Personal Development
初级 · 课程 · 1-3 个月