
University of Virginia
您将获得的技能: 集思广益, 创造力, 改善客户体验, 原型设计, 用户体验, 利益相关者的参与, 服务设计, 以人为本的设计, 社会影响, 叙事, 定性研究, 解决复杂问题, 解决问题, 创新, 构思, 数据可视化, 设计思维, 流程制图, 设计研究
初级 · 课程 · 1-4 周

University of Minnesota
您将获得的技能: 需求分析, 验证和确认, 应用程序部署, 用户需求文件, 瀑布法, 系统要求, 软件开发生命周期, 软件架构, 软件工程, 软件测试, Agile 方法论, 软件开发方法, 敏捷软件开发
初级 · 课程 · 1-4 周

您将获得的技能: Account Management, Account Strategy, Cross Selling, Upselling, Cross-Functional Collaboration, Virtual Teams, Sales Strategy, Business Relationship Management, Customer Relationship Management, Stakeholder Management, Market Intelligence, Relationship Building, Customer Analysis, Business Solutions, AI Personalization, Data-Driven Decision-Making, Negotiation
中级 · 课程 · 1-4 周

O.P. Jindal Global University
您将获得的技能: Research, Psychology, Mental Health Diseases and Disorders, Scientific Methods, Human Learning, Human Development, Learning Theory, Culture, Biology, Ethical Standards And Conduct, Case Studies, Statistical Analysis
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初级 · 课程 · 1-3 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: Leadership, Collaboration, Physical Stamina, Performance Analysis, Sports Medicine, Nutrition and Diet, Athletic Training, Exercise Science, Injury Prevention, Coaching, Nutrition Education, Innovation, Automation, AI Personalization, Teamwork, Performance Reporting, Technology Solutions, Data Management, Health Technology, Communication
初级 · 专项课程 · 3-6 个月

Microsoft
您将获得的技能: Storyboarding, User Research, Information Architecture, User Experience Design, Design Thinking, Prototyping, Usability Testing, User Experience, Persona (User Experience), Wireframing, Design Research, User Interface and User Experience (UI/UX) Design, Interaction Design, Web Content Accessibility Guidelines, Human Centered Design, Figma (Design Software), Usability, User Interface (UI) Design, User Centered Design, Artificial Intelligence
初级 · 专业证书 · 3-6 个月

Illinois Tech
您将获得的技能: Industrial and Organizational Psychology, Job Analysis, Talent Management, Team Building, Leadership, Human Resources, Human Resources Management and Planning, Diversity and Inclusion, Occupational Safety And Health, Employee Performance Management, Organizational Development, Employee Engagement, Stress First Aid, Performance Management, Research, Social Justice, Scientific Methods, Employee Training, Psychological Evaluations, Cultural Diversity
初级 · 课程 · 1-3 个月

Macquarie University
您将获得的技能: 管理团队, 沟通, 决策, 工业与组织心理学, 文化多样性, 冲突管理, 多样性与包容性, 组织领导力, 员工参与, 团队建设, 人才发展, 跨文化能力, 团队管理, 移情与情商, 领导与管理, 创新, 人员管理
初级 · 课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

University of Michigan
您将获得的技能: 人类发展, 社区与社会工作, 道德标准与行为, 多样性意识, 系统思考, 研究, 宣传, 社会工作, 社会科学, 文化敏感性, 社会正义
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初级 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

Rutgers the State University of New Jersey
您将获得的技能: 物流管理, 供应链系统, 新兴技术, 现金流量, 财务分析, 业务指标, 金融报表, 项目实施, 供应链管理, 周转资金, 库存管理系统
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中级 · 课程 · 1-4 周