客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Google Cloud
您将获得的技能: Google Gemini, Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Forecasting
初级 · 课程 · 1-4 周


您将获得的技能: Marketing Strategies, Digital Marketing, Competitive Analysis, Marketing Effectiveness, Marketing Planning, Performance Analysis, Case Studies, Business Strategies, Digital Advertising, Market Analysis, Advertising Campaigns, Consumer Behaviour, Mobile Banking, Analysis
混合 · 课程 · 1-4 周

您将获得的技能: Gemini, Email Automation, Google Cloud Platform, AI Personalization, Identity and Access Management, Test Data, Cloud-Based Integration, Model Deployment, Data Maintenance, Query Languages, SQL, Machine Learning
中级 · 项目 · 不超过 2 小时

您将获得的技能: Identity and Access Management, Cloud Security, Authentications, Google Cloud Platform, Cloud Computing, Authorization (Computing), Virtual Private Networks (VPN), Network Security, Firewall, Virtual Networking, Data Security, Load Balancing
中级 · 课程 · 1-3 个月

您将获得的技能: Amazon S3, SQL, Data Storage Technologies, IT Automation, Cloud Infrastructure, Performance Analysis
中级 · 课程 · 1-3 个月

您将获得的技能: Cloud Infrastructure, Google Cloud Platform, Kubernetes, Infrastructure As A Service (IaaS), Identity and Access Management, Cloud Storage, Cloud Applications, Cloud Computing, Containerization, Data Storage Technologies, Virtual Machines, Platform As A Service (PaaS), Network Infrastructure, Serverless Computing, Load Balancing, Scalability
初级 · 课程 · 1-3 个月

HubSpot Academy
您将获得的技能: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Development, Sales Strategy, Selling Techniques, Employee Coaching, Employee Onboarding, Training Programs, Customer Relationship Management (CRM) Software, Recruitment Strategies
初级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Star Schema, Data Governance, Database Design, Snowflake Schema, SQL, Relational Databases, Data Mining, Data Quality, Data Analysis
混合 · 课程 · 1-3 个月

高级设置 · 课程 · 1-4 周

您将获得的技能: CI/CD, Cloud Development, Cloud Applications, Continuous Integration, Cloud Hosting, Amazon Web Services, Cloud Infrastructure, Continuous Deployment, AWS Identity and Access Management (IAM), Cloud Services, Amazon CloudWatch, Authentications, Infrastructure as Code (IaC), Development Environment, AWS Kinesis, Software Development Tools, Cloud Deployment, Cloud Storage, Frontend Performance, Database Management
中级 · 专项课程 · 1-3 个月
