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“customer complaint resolution” 的结果
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
- 状态:免费
Amazon Web Services
您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
- 状态:预览
Emory University
您将获得的技能: 冲突管理, 沟通策略, 自我意识, 沟通, 调解, 适应, 同理心, 积极倾听, 协作
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration
- 状态:免费试用
CVS Health
您将获得的技能: 电子商务, 时间管理, 收银机操作, 问候客户, 建立客户关系, 零售销售, 客户咨询, 数据输入, 团队合作, 订单管理系统, 客户服务, 销售点, 专业精神, 事务处理, 付款处理和收款, 社交媒体, 零售店运营, 沟通
- 状态:免费试用
University of California, Irvine
您将获得的技能: 冲突管理, 沟通策略, 人际沟通, 决策, 调解, 团队合作, 解决问题, 沟通, 管理团队, 员工参与, 积极倾听, 自信
- 状态:预览
Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
- 状态:新状态:免费试用
您将获得的技能: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building
- 状态:免费试用
CVS Health
您将获得的技能: 冲突管理, 时间管理, 语言交流技能, 沟通, 问候客户, 专业精神, 追加销售, 客户服务, 客户参与, 事务处理, 非语言交流, 公司名称, 同理心, 交叉销售, 零售店运营, 社交媒体, 产品演示, 积极倾听
- 状态:免费试用
Kennesaw State University
您将获得的技能: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
- 状态:免费试用
O.P. Jindal Global University
您将获得的技能: Crisis Management, Mediation, Negotiation, Conflict Management, Diplomacy, Leadership, Governance, Public Safety and National Security, International Relations, Social Justice, Diversity and Inclusion, Decision Making, Case Studies
- 状态:免费试用
IE Business School
您将获得的技能: Consumer Behaviour, Survey Creation, Market Research, Data Analysis, Marketing, Data Collection, Marketing Psychology, Marketing Strategies, Research Design, Market Data, Target Market, Experimentation, Decision Making, B2B Sales
总之,以下是 10 最受欢迎的 customer complaint resolution 课程
- Improving Customer Retention: Coursera Instructor Network
- Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
- 冲突转化: Emory University
- GenerativeAI for Customer Success: Coursera Instructor Network
- 零售客户服务: CVS Health
- 冲突类型: University of California, Irvine
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Dell Technologies Closing the Deal: Dell
- 与客户互动: CVS Health
- Managing Customer Expectations with Jagdish Sheth: Kennesaw State University