
Fortinet, Inc.
您将获得的技能: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: User Feedback, Customer Analysis, Customer experience improvement, Selling Techniques, Communication Strategies, Sales Process, Target Audience, Customer Insights, Stakeholder Communications, Analytical Skills, Customer Communications Management, Communication, Business Writing, Business Communication, Marketing Communications, Decision Making
中级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: 云计算, Encryption, 健康信息管理, 医疗程序与法规, 数据安全, 医疗隐私, 医疗保健, 患者安全, 信息隐私, 遵守《健康保险可携性与责任法案》(HIPAA), 个人身份信息, 医疗记录, 加密, 网络攻击, 安全意识
初级 · 课程 · 1-4 周

Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Leadership, Sales Management, Leadership and Management, Customer Insights, Business Metrics, Key Performance Indicators (KPIs), Sales Strategy, Cross-Functional Collaboration
初级 · 课程 · 1-3 个月

您将获得的技能: User Accounts, Technical Support and Services, User Provisioning, Virtual Private Networks (VPN), VPN Clients, Authentications, Encryption, Data Sharing
中级 · 课程 · 3-6 个月

National Academy of Sports Medicine
您将获得的技能: Nutrition and Diet, Nutrition Counseling, Preventative Care, Public Health and Disease Prevention, Nutritional Assessment, Health And Wellness Coaching, Exercise Science, Physiology, Biology, Anatomy, Communication
初级 · 课程 · 1-3 个月
University of Alberta
您将获得的技能: 需求征询, 用户需求文件, 范围管理, 验收测试, 用户故事, 优先次序, 需求分析, 需求管理, 变更控制, 积压工作, 功能要求, 系统要求, 客户服务, 业务要求, 产品要求, 敏捷软件开发, Agile 软件开发
混合 · 课程 · 1-4 周

AI Business School
您将获得的技能: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI, Sales, Sales Enablement, Productivity, AI Orchestration, Large Language Modeling, ChatGPT, Generative AI Agents, AI Enablement, AI Personalization, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Operations Management, Automation, Ideation
初级 · 专项课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
中级 · 课程 · 1-4 周

您将获得的技能: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Servers, Network Security, Data Security, IT Infrastructure, Operating Systems, Data Storage, Computer Networking
初级 · 课程 · 1-4 周

您将获得的技能: Apple software proficiency, Mac OS, User Accounts, System Support, Software Installation, Apple Hardware proficiency, File Management, System Configuration, Technical Support, General Networking, Data Storage, Data Management, Network Administration, Computer Networking, Encryption
中级 · 课程 · 1-3 个月
您将获得的技能: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
中级 · 课程 · 1-4 周