客户关系管理课程可以帮助您学习客户细分、销售管道管理、数据分析和有效的沟通策略。您还可以掌握建立关系、留住客户的技巧,以及利用反馈来提高服务质量的技能。许多课程都会介绍 Salesforce、HubSpot 和 Zoho 等工具,展示如何使用这些平台跟踪客户互动、自动营销和分析销售业绩。

IE Business School
您将获得的技能: Market Research, Business Research, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Business Intelligence, Competitive Intelligence, Market Opportunities, Marketing, Data Collection
初级 · 课程 · 1-4 周

University of Virginia
您将获得的技能: 新产品开发, 技术产品管理, 业务转型, 数字化转型, 战略思维, 技术战略, 创造力, 设计思维, 叙事, 企业战略, 产品管理, 创新, 创造性地解决问题, 领导与管理, 营销, 产品生命周期管理, 商业分析, 产品改进, 构思, 信息技术
初级 · 专项课程 · 3-6 个月

University of Virginia
您将获得的技能: AI 个性化服务, 营销策略, 企业战略, 竞争分析, 数字化转型, 数据驱动的决策制定, 人工智能, 营销分析, 数字化营销, 网络分析, 营销, 改善客户体验, 案例研究, 客户参与
初级 · 课程 · 1-4 周

Politecnico di Milano
您将获得的技能: 项目管理, 变革管理, 冲突管理, 业务重点, 决策, 团队管理, 项目协调, 创新, 业务流程管理, 组织结构
初级 · 课程 · 1-4 周

University of Virginia
您将获得的技能: 市场动态, 企业战略, 业务转型, 数字化转型, 变革管理, 技术战略, 商业技术, 创新, 商业经济学, 产品生命周期管理, 新兴技术, 工艺开发
初级 · 课程 · 1-4 周

University of Virginia
您将获得的技能: Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Marketing Strategies, Marketing, Customer Analysis, Brand Management, Web Analytics, Analytics, Regression Analysis, Return On Investment, Consumer Behaviour, A/B Testing
初级 · 课程 · 1-3 个月

您将获得的技能: Digital Assets, Asset Management, Metadata Management, Content Management, Workflow Management, Data Management, Information Management, Digital Content, Data Architecture, Information Architecture, Solution Delivery, Brand Management, Enterprise Architecture, Business Systems Analysis, Cloud Computing, Benchmarking, Vendor Management, Scalability, Hybrid Cloud Computing
初级 · 课程 · 1-3 个月

您将获得的技能: Project Risk Management, Risk Management, Procurement, Business Risk Management, Contract Management, Project Management, Risk Analysis, Vendor Management, Change Control, Solution Delivery
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Business Workflow Analysis, Workflow Management, Process Improvement, Business Systems Analysis, Project Scoping, Process Management, Business Analysis, Service Design, System Design and Implementation, Business Management, Dataflow, Stakeholder Engagement, Stakeholder Communications
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Media Relations, Internal Communications, Crisis Management, Corporate Communications, Communication Planning, Public Relations, Media Strategy, Communication Strategies, Stakeholder Communications, AI Product Strategy, Real Time Data, Stakeholder Analysis
初级 · 课程 · 1-3 个月

University of Colorado Boulder
您将获得的技能: Stakeholder Management, Stakeholder Analysis, Professional Networking, Business Relationship Management, Relationship Building, Business Strategy, Leadership, Strategic Leadership, Competitive Analysis, Mentorship, Innovation, Value Propositions, Communication
初级 · 课程 · 1-3 个月