
CVS Health
您将获得的技能: 向上销售, 时间管理, 积极倾听, 交流, 专业精神, 社交媒体, 客户参与, 事务处理, 客户服务, 冲突管理, 产品演示, 问候客户, 语言交流技能, 交叉销售, 非语言交流, 同理心, 公司名称, 零售店运营
初级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Surveys, Overcoming Objections, Market Research, Business Development, Closing (Sales), Decision Making, Strategic Partnership, Marketing Planning, Rapport Building, Strategic Decision-Making, Target Market, Marketing Psychology, Negotiation, B2B Sales, Sales Strategy, Business Modeling, Revenue Management, Search Engine Optimization, E-Commerce, Marketing Automation
初级 · 专项课程 · 3-6 个月

CVS Health
您将获得的技能: 根源分析, 时间管理, 积极倾听, 交流, 客户服务, 解决客户投诉, 冲突管理, 事务处理, 解决问题, 收银机操作, 非语言交流, 同理心, 降级技巧, 零售店运营
初级 · 课程 · 1-4 周

您将获得的技能: Email Automation, Marketing Automation, Email Marketing, Regulatory Compliance, Customer Relationship Management (CRM) Software, Marketing Analytics, Customer Engagement, Target Audience, Customer Data Management, Compliance Management, Compliance Auditing, Copywriting, Performance Analysis, Return On Investment, General Data Protection Regulation (GDPR), Brand Management, Campaign Management, Editing, Customer Analysis, Data Cleansing
中级 · 专项课程 · 3-6 个月

您将获得的技能: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Target Audience, Customer Engagement, Data-Driven Decision-Making, Consumer Behaviour, Resource Allocation
初级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Customer Advocacy, Brand Loyalty, Competitive Analysis, Loyalty Programs, Customer Engagement, Advocacy, Brand Awareness, Thought Leadership, Shared Media, Promotional Strategies, Customer experience strategy (CX), Company, Product, and Service Knowledge
混合 · 课程 · 1-3 个月

Knowledge Accelerators
您将获得的技能: 客户支持, 人际沟通, 改善客户体验, 交流, 服务台支持, 流程管理, 解决客户投诉, 客户服务, 批判性思维和解决问题, 客户参与, 技术支持与服务, 解决问题, 问候客户, 客户关系管理, 同理心
初级 · 课程 · 1-3 个月

您将获得的技能: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Persona Development, Marketing, Marketing Strategies, Advertising, Customer Engagement, Web Analytics
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 时间管理, 客户咨询, 交流, 电子商务, 社交媒体, 专业精神, 销售点, 客户服务, 事务处理, 问候客户, 数据录入, 建立客户关系, 团队合作, 收银机操作, 零售销售, 订单管理系统, 付款处理和收款, 零售店运营
初级 · 课程 · 1-3 个月

University of Arizona
您将获得的技能: Integrated Marketing Communications, Persona Development, Consumer Behaviour, Marketing Psychology, Target Audience, Marketing Strategies, Strategic Marketing, Marketing, Customer Insights, Brand Strategy, Marketing Communications, Branding, Storytelling
中级 · 课程 · 1-4 周

您将获得的技能: Social Media Marketing, Social Media Strategy, Social Media Management, Content Creation, Instagram, Digital Marketing, Digital Advertising, Customer Engagement, Brand Awareness, Marketing Analytics, Target Audience
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 时间管理, 呼叫中心经验, 积极倾听, 客户咨询, 向上销售, 交流, 客户服务, 解决客户投诉, 冲突管理, 团队合作, 建立客户关系, 事务处理, 解决问题, 降级技巧, 问候客户, 零售销售, 交叉销售, 收银机操作, 同理心, 零售店运营
初级 · 专业证书 · 3-6 个月