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  • Customer Inquiries

个结果,搜索词为 "customer inquiries"


  • H

    Harvard Business Review

    Succeed with Customers

    您将获得的技能: Marketing Planning, Customer experience strategy (CX), Customer Engagement, Value Propositions, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Team Building, Marketing Communications, Market Research, Customer Support, Global Marketing, Consumer Behaviour

    中级 · 课程 · 1-4 周

  • C

    CVS Health

    呼叫中心客户服务

    您将获得的技能: 交流, 客户数据管理, 情商, 客户咨询, 团队合作, 解决客户投诉, 个人发展, 时间管理, 解决问题, 问候客户, 降级技巧, 呼叫中心经验, 语言交流技能, 客户服务, 性能指标, 呼入电话, 数据录入, 成长意识

    4.7
    评分, 4.7 星,最高 5 星
    ·
    96 条评论

    初级 · 课程 · 1-3 个月

  • A

    Alex Genadinik

    Market Research For Customer Service, Sales, And Products

    您将获得的技能: Surveys, Market Research, Target Market, Marketing Psychology, Focus Group, Consumer Behaviour, Interviewing Skills, Business Research, Customer Insights, Marketing Strategies, Market Analysis, Persona Development, Qualitative Research, Data-Driven Decision-Making, Competitive Analysis

    混合 · 课程 · 1-3 个月

  • C

    Coursera

    Manage Customer Journeys in HubSpot

    您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management

    初级 · 课程 · 1-4 周

  • C

    Coursera

    Uncover Market Insights: Research Essentials

    您将获得的技能: Market Research, Business Research, Market Analysis, Business Requirements, Market Share, Business Analysis, Project Scoping, Requirements Elicitation, Project Documentation, Target Audience, Stakeholder Engagement, Market Trend, Data Capture, Record Keeping

    初级 · 课程 · 1-4 周

  • C

    Coursera

    Segment and Retain Customers

    您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Customer experience strategy (CX), Marketing Automation, Customer Insights, Market Analysis, Email Automation

    中级 · 课程 · 1-4 周

  • M

    Microsoft

    Customer Data, Analytics, and Segmentation

    您将获得的技能: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Insights, Data Quality, Customer Data Management, AI Personalization, Advanced Analytics, Analytics, Personalized Service, Customer Relationship Management, Data Integrity, Predictive Analytics, Data-Driven Decision-Making, Data Integration

    3.9
    评分, 3.9 星,最高 5 星
    ·
    7 条评论

    初级 · 课程 · 1-4 周

  • U

    University of Maryland, College Park

    Customer Value, Acquisition, and Retention

    您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Customer Engagement, Marketing Strategies, Return On Investment, Growth Strategies, Predictive Modeling

    4.7
    评分, 4.7 星,最高 5 星
    ·
    18 条评论

    初级 · 课程 · 1-4 周

  • U

    Universidades Anáhuac

    Customer Success: Conociendo al cliente

    您将获得的技能: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration

    4.6
    评分, 4.6 星,最高 5 星
    ·
    52 条评论

    初级 · 课程 · 1-3 个月

  • C

    Coursera

    GenAI for Customer Journey Mapping

    您将获得的技能: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design

    中级 · 课程 · 1-4 周

  • C

    Coursera

    Automate Surveys for Smart Market Insights

    您将获得的技能: Market Research, Product Strategy, Strategic Marketing, Workflow Management, Survey Creation, No-Code Development, Consumer Behaviour, Market Analysis, Customer Insights, Quantitative Research, Data Integration, Business Process Automation, Automation, Data Collection, Real Time Data, Product Design, Cloud-Based Integration, Data Management

    初级 · 课程 · 1-4 周

  • C

    CVS Health

    客户服务简介

    您将获得的技能: 积极倾听, 交流, 根源分析, 冲突管理, 解决客户投诉, 事务处理, 时间管理, 收银机操作, 解决问题, 降级技巧, 客户服务, 同理心, 非语言交流, 零售店运营

    4.6
    评分, 4.6 星,最高 5 星
    ·
    348 条评论

    初级 · 课程 · 1-4 周

1234…218

总之,以下是 10 最受欢迎的 customer inquiries 课程

  • Succeed with Customers: Harvard Business Review
  • 呼叫中心客户服务: CVS Health
  • Market Research For Customer Service, Sales, And Products: Alex Genadinik
  • Manage Customer Journeys in HubSpot: Coursera
  • Uncover Market Insights: Research Essentials: Coursera
  • Segment and Retain Customers: Coursera
  • Customer Data, Analytics, and Segmentation: Microsoft
  • Customer Value, Acquisition, and Retention: University of Maryland, College Park
  • Customer Success: Conociendo al cliente: Universidades Anáhuac
  • GenAI for Customer Journey Mapping: Coursera

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