您将获得的技能: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation

您将获得的技能: 客户咨询, 呼叫中心经验, 积极倾听, 客户服务, 收银机操作, 事务处理, 零售销售, 追加销售, 建立客户关系, 冲突管理, 时间管理, 团队合作, 解决客户投诉, 解决问题, 问候客户, 同理心, 零售店运营, 沟通, 降级技巧, 交叉销售

您将获得的技能: Responsible AI, Tensorflow, PyTorch (Machine Learning Library), Network Performance Management, Artificial Intelligence and Machine Learning (AI/ML), IT Automation, Network Monitoring, Internet Of Things, Generative AI, Artificial Intelligence, Telecommunications, Network Architecture, Computer Networking, Emerging Technologies, Generative AI Agents, Wireless Networks, Digital Communications, Network Protocols, System Design and Implementation, Communication

您将获得的技能: 谈判, 积极倾听, 国际关系, 冲突管理, 案例研究, 劳动关系, 外交, 调解, 沟通, 互动学习

您将获得的技能: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

您将获得的技能: 改善客户体验, 流程管理, 客户服务, 客户支持, 服务台支持, 人际沟通, 技术支持与服务, 批判性思维和解决问题, 解决客户投诉, 用户关系管理, 解决问题, 客户参与, 问候客户, 同理心, 沟通

您将获得的技能: 管理团队, 谈判, 沟通策略, 人际沟通, 情绪商数, 冲突管理, 语言交流技能, 调解, 解决问题, 合作, 战略传播, 降级技巧

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

您将获得的技能: 管理团队, 文化多样性, 自我意识, 谈判, 利益相关者管理, 冲突管理, 组织领导力, 情绪商数, 跨文化能力, 领导与管理, 沟通

您将获得的技能: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making

您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling

您将获得的技能: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Organizational Change, Business Strategy, Business, Marketing