
您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management
中级 · 专项课程 · 1-3 个月

您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
初级 · 课程 · 1-3 个月

University of Washington
您将获得的技能: 会议促进, 口头表达, 业务沟通, 商务写作, 撰写建议书, 语言交流技能, 英语, 制定计划, 商务信函, 办公程序, 电话技能, 口语理解, 管理报告, 记录会议记录, 词汇, 设置预约, 业务报告, 写作
中级 · 课程 · 1-4 周

The Hong Kong University of Science and Technology
您将获得的技能: 沟通, 案例研究, 撰写报告, 业务沟通, 口头表达, 商务写作, 商业道德, 跨文化能力, 英语, 语言交流技能, 目标受众, 商务信函, 演讲, 沟通策略, 数据可视化, 面试技巧, 销售演示, 商业分析, 分析, 写作
初级 · 专项课程 · 3-6 个月

Johns Hopkins University
您将获得的技能: 网页内容无障碍指南, 网页设计, 前端网络开发, AJAX, 开发环境, 层叠样式表(CSS), Html 和 Css, Javascript, 网络应用, 响应式网页设计, 网络开发工具
混合 · 课程 · 1-4 周

University of Washington
您将获得的技能: 沟通, 语言能力, 业务沟通, 口头表达, 建立关系, 专业网络, 语言交流技能, 语法, 英语, 商务写作, 制定计划, 商务信函, 电话技能, 演讲, 建立融洽关系, 词汇
中级 · 课程 · 1-3 个月

您将获得的技能: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Customer experience strategy (CX), Digital Advertising, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Social Media Marketing
初级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Strategic Leadership, Strategic Marketing, Business Strategy, Stakeholder Analysis, Business Strategies, Marketing, Leadership, Leadership Development, Organizational Leadership, Business Leadership, Business Modeling, Marketing Strategy and Techniques, Brand Strategy, Business Ethics, Market Dynamics, Strategic Thinking, Organizational Strategy, Corporate Strategy, Financial Analysis, Financial Management
初级 · 专项课程 · 3-6 个月

您将获得的技能: Account Management, Account Strategy, Cross Selling, Upselling, Cross-Functional Collaboration, Virtual Teams, Sales Strategy, Business Relationship Management, Customer Relationship Management, Stakeholder Management, Market Intelligence, Relationship Building, Customer Analysis, Business Solutions, AI Personalization, Data-Driven Decision-Making, Negotiation
中级 · 课程 · 1-4 周

您将获得的技能: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
中级 · 课程 · 1-3 个月

您将获得的技能: Responsive Web Design, Front-End Web Development, Web Design and Development, HTML and CSS, User Interface and User Experience (UI/UX) Design, Web Applications, UI Components, Browser Compatibility, Javascript, Interactive Design, Mobile Development, Typography, Animations
初级 · 课程 · 1-3 个月
University of Colorado Boulder
您将获得的技能: Self-Motivation, Emotional Intelligence, Growth Mindedness, digital literacy, Mental Concentration, Personal Development, Compassion, Goal Setting, Empowerment, Health And Wellness Coaching, Self-Awareness, Behavioral Economics, Self-Discipline, Decision Making, Critical Thinking, Mindfulness, Stress Management, Resilience, Creativity, Productivity
初级 · 课程 · 1-4 周