客户细分课程可以帮助您学习人口统计分析、心理特征分析和行为细分策略。您可以掌握数据 Interpretation、定向营销和客户 Journey Map 方面的技能。许多课程都会介绍 Google Analytics 和客户关系管理 (CRM) 软件等工具,这些工具支持分析客户数据和实施有效的细分策略。

LearnQuest
您将获得的技能: Exploratory Data Analysis, Teradata SQL, JSON, Data Integration, Advanced Analytics, Data Cleansing, Text Mining, Data Quality, Data Analysis, Statistical Analysis, Application Programming Interface (API), Database Management, Natural Language Processing
中级 · 课程 · 1-4 周

S.P. Jain Institute of Management and Research
您将获得的技能: Network Planning And Design, Logistics, Inventory Management System, Key Performance Indicators (KPIs), Transportation Operations, Corporate Sustainability, Risk Management, Coordination, Strategic Decision-Making, Microsoft Excel
初级 · 课程 · 1-3 个月

Fundação Instituto de Administração
您将获得的技能: Sales Strategy, Sales, Customer Analysis, AI Personalization, Regression Analysis, Product Knowledge, Data Analysis, Predictive Analytics, Statistical Analysis, Business Metrics, Machine Learning Methods, Machine Learning, Classification Algorithms
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: User Accounts, Team Management, Regulation and Legal Compliance, Account Management, User Provisioning, Software As A Service, Work Order, Software Installation, Customer Inquiries, Social Media Management
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries
初级 · 课程 · 1-4 周

您将获得的技能: Data Pipelines, Dataflow, Apache Airflow, Extract, Transform, Load, Data Lakes, Data Warehousing, Google Cloud Platform, Data Quality, Data Integration, Apache Hadoop, Data Processing, Big Data, Apache Spark, Serverless Computing, Business Intelligence Software, Operational Data Store, Data Transformation, Cloud Storage
中级 · 课程 · 1-3 个月

您将获得的技能: Salesforce, Data Sharing, Authentications, Web Analytics, Single Sign-On (SSO), User Accounts, Data Access, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Role-Based Access Control (RBAC), Registration, Content Management
高级设置 · 课程 · 3-6 个月

您将获得的技能: Application Programming Interface (API), Restful API, Web Services, Cloud Services, C# (Programming Language), Server Side, Application Development
中级 · 指导项目 · 不超过 2 小时

O.P. Jindal Global University
您将获得的技能: Economics, Game Theory, Economic Development, Market Dynamics, Socioeconomics, Behavioral Economics, Business Economics, Policy Analysis, Public Policies, Decision Making, Market Analysis, Consumer Behaviour, Supply And Demand, Analysis, Cost Benefit Analysis, Strategic Decision-Making, Competitive Analysis, Production Planning, Critical Thinking, Resource Allocation
攻读学位
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Registration, Email Marketing, User Feedback, Customer Relationship Management, User Accounts, Account Management
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, C# (Programming Language), Application Development, Development Environment, Microsoft Visual Studio, User Interface (UI), Data Access, Email Automation, Document Management
中级 · 课程 · 1-3 个月