客户细分课程可以帮助您学习人口统计分析、心理特征分析和行为细分策略。您可以掌握数据 Interpretation、定向营销和客户 Journey Map 方面的技能。许多课程都会介绍 Google Analytics 和客户关系管理 (CRM) 软件等工具,这些工具支持分析客户数据和实施有效的细分策略。

IE Business School
您将获得的技能: Product Lifecycle Management, Product Development, Content Marketing, Product Management, New Product Development, Product Marketing, Brand Strategy, Brand Management, Marketing Channel, Strategic Marketing, Marketing, Market Dynamics
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Data Cleansing, Data Compilation, Data Wrangling, Data Integration, Data Transformation, Data Manipulation, Data Preprocessing, Google Cloud Platform, Excel Formulas, Self Service Technologies
初级 · 项目 · 不超过 2 小时

您将获得的技能: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
中级 · 课程 · 1-3 个月

您将获得的技能: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Preprocessing, Tidyverse (R Package), Data Management
中级 · 指导项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Looker (Software), Order Fulfillment, Customer Analysis, Business Analytics, Data-Driven Decision-Making, Business Intelligence, Business Intelligence Software, Google Cloud Platform, Dashboard, Business Analysis, Data Visualization, Data Analysis, Sales Management, Sales, Product Knowledge, Enterprise Resource Planning
初级 · 项目 · 不超过 2 小时

您将获得的技能: Data Pipelines, Dataflow, Apache Airflow, Extract, Transform, Load, Data Lakes, Data Warehousing, Google Cloud Platform, Data Quality, Data Integration, Apache Hadoop, Data Processing, Big Data, Apache Spark, Serverless Computing, Business Intelligence Software, Operational Data Store, Data Transformation, Cloud Storage
中级 · 课程 · 1-3 个月

HubSpot Academy
您将获得的技能: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management
初级 · 课程 · 1-4 周

您将获得的技能: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Risk Management, Cross-Functional Collaboration
混合 · 课程 · 1-4 周

您将获得的技能: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

您将获得的技能: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, Hardware Architecture, System Configuration, Peripheral Devices, Data Storage Technologies, General Networking, Operating Systems, Display Devices
初级 · 课程 · 1-4 周