
Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Performance Testing, Maintainability, Software Testing, Code Review, Software Technical Review, Security Testing, Test Planning, Software Quality (SQA/SQC), Test Case, Software Quality Assurance, Test Tools, Regression Testing
高级设置 · 课程 · 1-4 周

SAE Institute México
您将获得的技能: Active Listening, Empathy, Interpersonal Communications, Verbal Communication Skills, Non-Verbal Communication, Social Skills, Communication, Resilience, Composure, Overcoming Obstacles
高级设置 · 课程 · 1-4 周

Board Infinity
您将获得的技能: VMware ESX Servers, Hybrid Cloud Computing, Software-Defined Networking, Zero Trust Network Access, Virtualization, Data Centers, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtual Machines, Cloud Management, Network Switches, Cloud Infrastructure, Virtualization and Virtual Machines, Network Architecture, IT Infrastructure, Performance Tuning, IT Automation, Cloud Computing, Network Infrastructure, Network Routing
中级 · 专项课程 · 3-6 个月

您将获得的技能: Spreadsheet Software, Financial Statements, Financial Statement Analysis, Financial Acumen, Excel Formulas, Microsoft Excel, Content Marketing, Balance Sheet, Profit and Loss (P&L) Management, Cash Flows, Registration, Web Servers
初级 · 课程 · 1-3 个月

您将获得的技能: Leadership Development, Leadership, Professional Development, Leadership and Management, Conflict Management, Strategic Leadership, Communication, Communication Strategies, Collaboration, People Management, Interpersonal Communications, Business Communication, Emotional Intelligence, Team Management, Corporate Communications, Strategic Communication, Self-Awareness, Relationship Building, Business Management
中级 · 课程 · 3-6 个月

您将获得的技能: 网络故障排除, 服务台支持, 操作系统, 问题跟踪, 客户服务, 技术支持, 计算机硬件, 数据存储, 云服务, 系统支持, 通用网络, 云计算, 网络安全, 硬件故障排除
中级 · 课程 · 1-3 个月

University of Washington
您将获得的技能: 沟通, 沟通策略, 激励技能, 简明扼要, 同行评审, 沉着, 推动参与, 可信度, 叙事, 表演艺术, 建设性反馈, 行动导向, 写作, 图表设计, 信息图表, 语言交流技能, 演讲, 非语言交流, 公开演讲, 说服沟通
初级 · 专项课程 · 3-6 个月

Macquarie University
您将获得的技能: 沟通, 沟通策略, 利益攸关方沟通, 积极倾听, 人际沟通, 高管风采, 战略传播, 叙事, 管理团队, 团队领导, 语言交流技能, 促进讨论, 影响, 公开演讲, 会议促进, 说服沟通
混合 · 课程 · 1-3 个月

Duke University
您将获得的技能: Environmental Social And Corporate Governance (ESG), Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Interpersonal Communications, Stakeholder Communications, Communication, Sustainable Development, Communication Strategies, Cultural Responsiveness, Active Listening, Climate Change Adaptation
初级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: Strategic Communication, Target Audience, Public Relations, Marketing Communications, Advertising Campaigns, Media Strategy, Communication Strategies, Campaign Management, Integrated Marketing Communications, Branding, Earned Media, Brand Management, Paid media, Owned Media, Business Strategy, Shared Media, Employee Engagement
初级 · 课程 · 1-4 周

Tecnológico de Monterrey
您将获得的技能: 沟通, 人际沟通, 积极倾听, 批判性思维, 建立关系, 谈判, 情绪商数, 协作, 冲突管理, 同理心
中级 · 课程 · 1-4 周