客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Amazon Web Services
您将获得的技能: AWS CloudFormation, 云计算架构, 云部署, AWS 身份和访问管理 (IAM), 解决方案架构, 亚马逊云观察, 网络架构, 无服务器计算, 亚马逊 S3, 软件架构, 可扩展性, 亚马逊网络服务, 云安全, 亚马逊 DynamoDB, 亚马逊弹性计算云 Computing, 灾难恢复
中级 · 课程 · 1-3 个月

University of California, Davis
您将获得的技能: 欺诈检测, 数据管理, Data Management, 数据建模, 数据清理, Data Dictionary, Data Governance, 数据质量, 数据综合, 医疗保健行业知识, 健康信息学, 数据映射, 分析, 数据整合, 基于价值的护理, 临床数据管理, 元数据管理, 医疗保健, 卫生系统, Data Validation, 摘录
中级 · 专项课程 · 3-6 个月

Snowflake
您将获得的技能: Data Engineering, Data Pipelines, Database Management, Data Manipulation, Databases, Data Transformation, Extract, Transform, Load, Data Warehousing, Change Control, DevOps, Cloud Development, SQL, Data Integration, CI/CD, Application Development, Artificial Intelligence and Machine Learning (AI/ML), Role-Based Access Control (RBAC), Software Development Tools, Stored Procedure, Data Analysis
初级 · 专业证书 · 1-3 个月

University of New Mexico
您将获得的技能: International Finance, Global Marketing, Intercultural Competence, Small Business Accounting, Organizational Structure, Business, Business Management, Market Analysis, Human Resource Management, Economics, People Management, Cultural Diversity, Entrepreneurship, Business Strategy, Market Dynamics, Business Intelligence, Supply And Demand
混合 · 课程 · 1-3 个月

SAP
您将获得的技能: ABAP RESTful 编程模型(RAP), 客户体验战略(CX), 企业资源规划, 云计算架构, 微服务, SAP S/4HANA, 应用程序开发, 分析, 企业架构, 网络安全, 系统设计与实施, 云计算, 数据科学, 数字化转型, 商业技术, SAP 应用软件, 软件即服务, 商业分析
初级 · 课程 · 1-3 个月

SAP
您将获得的技能: 企业资源规划, 面试技巧, 劳动力发展, 专业网络, 培训计划, 设定目标, SAP 应用软件, 公司名称
初级 · 课程 · 1-4 周

Illinois Tech
您将获得的技能: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Storytelling, Market Research, Team Management, Oral Expression, Entrepreneurial Finance, New Product Development, Business Strategies, Project Design, Team Leadership, Fundraising and Crowdsourcing, Financial Planning, Customer Engagement, Business Ethics, Competitive Analysis
攻读学位
中级 · 课程 · 1-3 个月

University of Virginia Darden School Foundation
您将获得的技能: Large Language Modeling, Customer Insights, ChatGPT, Branding, Design Thinking, Keyword Research, Search Engine Marketing, Pay Per Click Advertising, Brand Awareness, Brand Strategy, Digital Marketing, Marketing Design, Generative AI, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Personalized Service, Prompt Engineering, AI Personalization, Machine Learning
初级 · 专项课程 · 1-3 个月
您将获得的技能: SQL, SAS (Software), Database Management, Query Languages, Case Studies, Data Access, Program Development, Statistical Programming, Data Presentation, Scripting, Perl (Programming Language), Data Processing, Automation, Data Integration, Stored Procedure, Data Manipulation, Data Transformation, Debugging, Data Validation, Data Analysis
攻读学位
中级 · 专业证书 · 3-6 个月

您将获得的技能: Blogs, Google Analytics, Web Analytics, Promotional Strategies, Customer Engagement, Social Media, Content Marketing, Content Creation, Content Management Systems, Business Writing, Marketing
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Cloud Computing Architecture, Cloud Infrastructure, Scalability, Cloud Computing, Software Architecture, Cloud Services, Cloud Solutions, Infrastructure As A Service (IaaS), Load Balancing, Serverless Computing, Software Design Patterns, Microservices, Software As A Service, Event-Driven Programming
初级 · 课程 · 1-4 周
Emory University
您将获得的技能: 描述性统计, 统计分析, 营销分析, 微软Excel, 消费者行为, 数据分析, 数据操作, 营销, 探索性数据分析, 回归分析, 数据驱动的决策制定, 营销效果, 透视表和图表
中级 · 课程 · 1-3 个月