
University of Michigan
您将获得的技能: Health Care Administration, Patient Safety, Healthcare Project Management, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Health Informatics, Decision Making, Teamwork, Reliability, Risk Management, Patient-centered Care, Collaboration, Problem Solving, Communication Strategies
初级 · 课程 · 1-4 周

Epic Games
您将获得的技能: 用户界面 (UI) 设计, 可用性, 动画, 网页内容无障碍指南, 用户体验设计, 虚幻引擎, 原型设计, 视频游戏开发, 游戏设计
初级 · 课程 · 1-4 周

您将获得的技能: Sprint Retrospectives, Agile Project Management, Emotional Intelligence, Team Management, Agile Methodology, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Sprint Planning, Continuous Improvement Process, Project Planning, Problem Management, CI/CD, Estimation, Risk Management
高级设置 · 课程 · 1-4 周

Automatic Data Processing, Inc. (ADP)
您将获得的技能: Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Brand Loyalty, Interviewing Skills, Brand Awareness, Employee Onboarding, Customer experience strategy (CX), Personalized Service, Relationship Building
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Collaborative Software, Team Oriented
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: User Research, UI/UX Research, Prototyping, Design Research, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), Artificial Intelligence, Experience Design, User Centered Design, Prompt Patterns, User Interface (UI), Design, Design Thinking, User Interface (UI) Design, Wireframing, Presentations, Responsible AI, Professional Development
中级 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 客户洞察, 目标市场, 新产品开发, 定量研究, 需求评估, 产品开发, 分析, 预测, 产品管理, 设计思维, 消费者行为, 创新, 市场分析, 数据收集, 市场调查, 技术解决方案
混合 · 课程 · 1-3 个月

Samsung
您将获得的技能: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
初级 · 课程 · 1-4 周

University of Michigan
您将获得的技能: Course Development, Instructional Design, Learning Theory, Brainstorming, Design, Needs Assessment, Motivational Skills, Prototyping, Creative Thinking, Student-Centred Learning, Analysis, Communication
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management
中级 · 专项课程 · 1-3 个月

University of Michigan
您将获得的技能: Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Education Software and Technology, Professional Development, Content Creation, Design Strategies, Quality Assurance, Constructive Feedback, Communication
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 降级技巧, 客户服务, 解决问题, 解决客户投诉, 建立客户关系, 追加销售, 冲突管理, 呼叫中心经验, 团队合作, 问候客户, 时间管理, 积极倾听, 事务处理, 收银机操作, 同理心, 零售销售, 零售店运营, 交叉销售, 客户咨询
初级 · 专业证书 · 3-6 个月