客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

IE Business School
您将获得的技能: Marketing Communications, Integrated Marketing Communications, Advertising, Brand Loyalty, Brand Management, Marketing, Brand Strategy, Public Relations, Marketing Planning, Marketing Budgets, Social Media Marketing, Digital Marketing, Marketing Management, Search Engine Optimization, Communication Strategies, Crisis Management, Communication, Consumer Behaviour
初级 · 课程 · 1-4 周

New York University
您将获得的技能: 防火墙, 威胁检测, 基础设施安全, 代理服务器, Network Protocol(网络协议, 企业安全, 网络攻击, TCP/IP, Distributed Denial-Of-Service (DDoS) 攻击, Network Security, 网络架构, 威胁建模, 网络安全, 入侵检测和防御
中级 · 课程 · 1-4 周

您将获得的技能: Azure Synapse Analytics, Microsoft Azure, Data Lakes, Microsoft SQL Servers, Transact-SQL, Data Integration, Cloud Storage, SQL, File Management
中级 · 指导项目 · 不超过 2 小时

Board Infinity
您将获得的技能: Angular, Node.JS, Full-Stack Web Development, HTML and CSS, JavaScript Frameworks, User Interface (UI), Application Deployment, Back-End Web Development, Javascript, Front-End Web Development, Hypertext Markup Language (HTML), MongoDB, User Interface (UI) Design, Web Design, Web Applications, Middleware, Bootstrap (Front-End Framework), jQuery, Databases, Cascading Style Sheets (CSS)
中级 · 专项课程 · 1-3 个月

Microsoft
您将获得的技能: Competitive Analysis, Market Research, User Story, User Interface (UI), Product Roadmaps, Competitive Intelligence, AI Product Strategy, Usability, Persona Development, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Design Thinking, User Interface (UI) Design, Market Opportunities, Quality Assurance and Control, Technology Roadmaps, Product Strategy, Data Analysis
初级 · 专业证书 · 3-6 个月

DeepLearning.AI
您将获得的技能: 安全控制, 亚马逊网络服务, 需求分析, 可扩展性, 数据管道, 数据仓库, 云计算, 系统要求, 数据处理, 数据架构, 性能调整, 摘录
中级 · 课程 · 1-4 周

IE Business School
您将获得的技能: Consumer Behaviour, Survey Creation, Market Research, Data Analysis, Marketing, Data Collection, Marketing Psychology, Marketing Strategies, Research Design, Market Data, Target Market, Experimentation, Decision Making, B2B Sales
初级 · 课程 · 1-4 周
Universidad de los Andes
您将获得的技能: Game Design, Video Game Development, Scrum (Software Development), Unity Engine, Value Propositions, Animations, Functional Specification, Sprint Retrospectives, Business Modeling, Agile Methodology, 3D Assets, Agile Software Development, Animation and Game Design, Software Design Documents, Software Development Methodologies, Customer Analysis, Interaction Design, Software Documentation, User Interface (UI), Virtual Environment
中级 · 专项课程 · 3-6 个月

University of California, Irvine
您将获得的技能: 生产规划, 供应链规划, 微软Excel, 库存管理系统, 能力管理, 客户需求规划, 资源分配, 绩效衡量, 材料管理, 库存会计, 运筹学, 工艺优化, 容量规划, 库存控制, 库存管理, 需求规划, 预测, 运营管理, 供应链管理, 供应链
中级 · 专项课程 · 1-3 个月

Board Infinity
您将获得的技能: Organizational Development, Talent Recruitment, Virtual Teams, Human Resources Information System (HRIS), Workforce Development, Organizational Change
中级 · 课程 · 1-4 周

University of Leeds
您将获得的技能: 软件测试, 集成测试, 单元测试, 测试案例, 验收测试, 验证和确认, 系统测试, 白盒测试, 软件质量保证, 软件开发, 软件开发生命周期, 功能测试, 测试计划, 用户验收测试(UAT), 质量保证
初级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: 云计算管理, 防火墙, Virtual Machine, 微软 Azure, 基础设施安全, 云平台, 云计算, 云存储, 云基础设施, 虚拟化和 Virtual Machine, 云安全, 虚拟网络化, Network Security
初级 · 课程 · 1-3 个月