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  • Service Management

个结果,搜索词为 "service management"


  • 状态:免费试用
    免费试用
    E

    EDUCBA

    ITIL V4 Introduction to Service Management Concept

    您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

    4.7
    评分, 4.7 星,最高 5 星
    ·
    248 条评论

    初级 · 课程 · 1-3 个月

  • 状态:预览
    预览
    C

    Coursera

    ITSM Foundations: Optimizing IT Service Management

    您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    Logical Operations

    ITIL 4 Foundation

    您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

    4.6
    评分, 4.6 星,最高 5 星
    ·
    7 条评论

    初级 · 专项课程 · 1-3 个月

  • 状态:新
    新
    P

    Packt

    SLIs and SLOs Demystified

    您将获得的技能: Site Reliability Engineering, Service Level, Service Level Agreement, Reliability, Key Performance Indicators (KPIs), System Monitoring, Application Performance Management, Performance Measurement, Business Metrics, Continuous Monitoring, Operational Performance Management, Return On Investment, DevOps, Customer experience improvement, Incident Management, Software Development, Prioritization, Business Leadership

    中级 · 课程 · 3-6 个月

  • 状态:免费试用
    免费试用
    E

    EDUCBA

    ITIL V4 Brief Overview of Management and Practices

    您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Service Management, Security Management, Technical Services, Enterprise Architecture, Managed Services, Risk Management Framework, IT Security Architecture, Capacity Management, Release Management, Incident Management, Service Level

    4.8
    评分, 4.8 星,最高 5 星
    ·
    154 条评论

    中级 · 课程 · 1-4 周

  • 状态:新
    新
    P

    Packt

    Service Integration and Management (SIAM) Foundation

    您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Strategic Sourcing, Risk Management Framework, Governance, Process Management, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies

    初级 · 课程 · 1-3 个月

是什么让您今天来到 Coursera?

  • C

    Coursera

    Create a services customer satisfaction process

    您将获得的技能: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

    4.5
    评分, 4.5 星,最高 5 星
    ·
    42 条评论

    初级 · 指导项目 · 不超过 2 小时

  • 为您的职业生涯发展提供助力的 Google AI 证书

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  • 状态:免费试用
    免费试用
    E

    EDUCBA

    ITIL V4 Certification Preparation

    您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Technical Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership

    4.7
    评分, 4.7 星,最高 5 星
    ·
    415 条评论

    初级 · 专项课程 · 3-6 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    P

    Packt

    Leadership & Management Training for Tech Managers

    您将获得的技能: Delegation Skills, Meeting Facilitation, Process Optimization, Organizational Change, Technical Management, Virtual Teams, Conflict Management, Team Management, People Management, Leadership and Management, Leadership Development, Project Management, Performance Management, Time Management, Personal Development, Relationship Building, Human Resources Management and Planning, Teamwork, Communication, Organizational Leadership

    中级 · 专项课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    S

    SkillUp

    Management Excellence for Supervisors and Leaders

    您将获得的技能: People Management, Leadership and Management, Team Performance Management, Team Management, Trustworthiness, Leadership, Interpersonal Communications, Team Building, Conflict Management, Performance Management, Team Leadership, Business Leadership, Active Listening, Team Motivation, Relationship Building, Honesty, Constructive Feedback, Empathy, Coaching, Organizational Strategy

    中级 · 专项课程 · 3-6 个月

  • 状态:免费试用
    免费试用
    E

    EDUCBA

    ITIL V4 Details of Four Dimensions of Service Management

    您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

    4.8
    评分, 4.8 星,最高 5 星
    ·
    105 条评论

    中级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    U

    University of Minnesota

    信息系统

    您将获得的技能: 需求分析, 业务要求, 管理, 系统分析, 变革管理, 流程图, 商业技术, 批判性思维, 云服务, 云计算, 网络安全, 业务系统分析, 信息技术, 业务系统, 项目管理, 组织变革, 系统实施, 商业分析, 技术战略, 企业资源规划

    4.8
    评分, 4.8 星,最高 5 星
    ·
    2214 条评论

    初级 · 专项课程 · 3-6 个月

是什么让您今天来到 Coursera?

与 service management 相关的搜索

it service management
customer service management
jira service management
itil v4 introduction to service management concept
itsm foundations: optimizing it service management
food service management
service operations management
mobile device management
1234…834

总之,以下是 10 最受欢迎的 service management 课程

  • ITIL V4 Introduction to Service Management Concept: EDUCBA
  • ITSM Foundations: Optimizing IT Service Management: Coursera
  • ITIL 4 Foundation: Logical Operations
  • SLIs and SLOs Demystified: Packt
  • ITIL V4 Brief Overview of Management and Practices: EDUCBA
  • Service Integration and Management (SIAM) Foundation: Packt
  • Create a services customer satisfaction process: Coursera
  • ITIL V4 Certification Preparation: EDUCBA
  • Leadership & Management Training for Tech Managers: Packt
  • Management Excellence for Supervisors and Leaders: SkillUp

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