个结果，搜索词为 "it service management"
状态：免费试用您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Technical Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership
状态：新状态：预览您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, Operational Efficiency, Automation, Workflow Management
状态：新状态：免费试用Logical Operations
您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
状态：免费试用您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
状态：免费试用您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
状态：免费试用University of Minnesota
您将获得的技能: 云计算, 企业资源规划, 业务系统, 业务要求, 变革管理, 网络安全, 组织变革, 批判性思维, 项目管理, 业务系统分析, 管理, 技术战略, 信息技术, 流程图, 需求分析, 系统分析, 商业分析, 系统实施, 商业技术, 云服务
是什么让您今天来到 Coursera？
状态：预览您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment
状态：免费试用University of Minnesota
您将获得的技能: 成本效益分析, 投资管理, 变革管理, 投资组合管理, 技术战略, 决策, 风险管理, 投资回报, 信息技术, 系统实施, 用户验收测试（UAT）, 资源分配, 财务分析, 管理
您将获得的技能: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management
状态：新状态：预览Starweaver
您将获得的技能: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, Risk Management Framework, IT Service Management, Problem Management, IT Management, Business Risk Management, NIST 800-53, Test Planning, Employee Training, Continuous Improvement Process, Stakeholder Communications, Simulations, Root Cause Analysis
状态：免费试用您将获得的技能: 云基础设施, 桌面支持, 云计算, 人工智能, 专业网络, 云部署, 网络安全, 云计算架构, 云服务, 云平台, IT 服务管理, 生成式人工智能, 硬件故障排除, 服务台支持, 信息技术, 云安全, 数据存储, 客户服务, 外围设备, 技术支持
状态：免费试用IBM
您将获得的技能: 利益相关者的参与, Agile 方法论, 项目风险管理, 风险管理, 管理团队, Scrum（软件开发）, 项目管理, 面试技巧, 同行评审, 团队激励, 软件开发生命周期, 信息技术, 项目管理生命周期, 敏捷软件开发, 挣值管理, 利益相关者管理, 软件架构, 敏捷项目管理, 资源管理, 沟通
是什么让您今天来到 Coursera？
总之，以下是 10 最受欢迎的 it service management 课程
- ITIL V4 Certification Preparation: EDUCBA
- ITSM Foundations: Optimizing IT Service Management: Coursera
- ITIL 4 Foundation: Logical Operations
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- Technical Support Fundamentals: Google
- 信息系统: University of Minnesota
- Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera
- 信息系统/信息技术管理: University of Minnesota
- IT Ticket Management with Typeform: Coursera
- Incident Response Frameworks: Starweaver
