
ESSEC Business School
您将获得的技能: 目标市场, 财务预测, 酒店 Operator, 利益攸关方沟通, 酒店管理, 营销, 市场份额, 竞争分析, 业务建模, 预算, 数据驱动的决策制定, 创造需求, 资产管理, 财务分析, 收入管理, 营销渠道, 接待服务, 战略规划, 预测, 数字化营销
初级 · 专项课程 · 3-6 个月

Starweaver
您将获得的技能: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Budgeting, Customer experience improvement, Guest Relations, Hotel Operations, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Forecasting, Financial Management, Financial Planning
中级 · 专项课程 · 3-6 个月

Logical Operations
您将获得的技能: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
混合 · 课程 · 1-3 个月

Yonsei University
您将获得的技能: 酒店管理, 创新, 客户服务, 期望管理, 服务管理, 营销, 改善客户体验, 能力管理, 医疗保健行业知识, 商业营销, 收入管理, 接待服务, 产品营销, 以患者为中心的护理, 客户体验战略(CX)
混合 · 课程 · 1-4 周

您将获得的技能: Chef (Configuration Management Tool), Scalability, Infrastructure as Code (IaC), Apache, IT Automation, Virtual Machines, Amazon Web Services, Amazon Elastic Compute Cloud, CI/CD, Application Deployment, Cloud Computing, Systems Administration, Nginx, Full-Stack Web Development, Continuous Deployment, Servers, Ruby (Programming Language), Remote Access Systems, Package and Software Management, Service Management
初级 · 专项课程 · 1-3 个月

EDHEC Business School
您将获得的技能: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour
初级 · 课程 · 1-3 个月

您将获得的技能: Hospitality Services, Hospitality, Hospitality Management, Customer experience improvement, Guest Relations, Innovation, Service Management, Hotel Operations, Customer Service, Restaurant Operation, Food and Beverage, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, Diversity and Inclusion
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Performance Measurement, Budgeting, Hotel Operations, Financial Analysis, Financial Forecasting, Variance Analysis, Forecasting, Financial Management, Business Relationship Management, Finance, Leadership
中级 · 专项课程 · 3-6 个月

Universidad de Palermo
您将获得的技能: Hospitality, Climate Change Adaptation, Market Dynamics, Digital Transformation, Hotels and Accommodations, Sustainable Development, Travel Arrangements, Food Services, Economic Development, Socioeconomics, Environmental Resource Management, Cultural Diversity, Culture, Consumer Behaviour, Supply And Demand
初级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
混合 · 课程 · 1-3 个月

您将获得的技能: .NET Framework, Databases, Application Development
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 行政支持和文书工作, 酒店管理, 酒店 Operator, 前台办公室, 电话技能, 问候客户, 建立客户关系, 运行效率, 宾客关系, 物业管理系统, 沟通策略, 积极倾听, 办公程序, 语言交流技能, 接待服务, 收入管理, 人际沟通, 追加销售, 交叉销售, 计算机扫盲
初级 · 课程 · 1-4 周