
您将获得的技能: Product Knowledge, Product Marketing, Product Management, Product Assortment, Product Strategy, Go To Market Strategy, Product Development, New Product Development, Performance Analysis
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Product Management, Product Lifecycle Management, Technical Product Management, Product Marketing, Product Strategy, Product Improvement, Profit and Loss (P&L) Management, Financial Analysis, Stakeholder Management, Product Development, People Management, Leadership Studies, Leadership and Management, Stakeholder Engagement, Cost Benefit Analysis, Go To Market Strategy, Performance Metric, Sales Strategy, Market Research, Advertising
中级 · 课程 · 1-3 个月

您将获得的技能: Product Roadmaps, Agile Methodology, Product Management, Wireframing, A/B Testing, Microsoft Teams, Sprint Planning, Project Management, ChatGPT, Kanban Principles
初级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
初级 · 课程 · 1-4 周

您将获得的技能: AI Product Strategy, Sprint Retrospectives, Backlogs, Agile Product Development, Agile Software Development, Stakeholder Communications, Agile Methodology, Responsible AI, Generative AI, Kanban Principles, Product Roadmaps, Virtual Teams, Information Technology, Agile Project Management, Computer Hardware, Product Strategy, Product Management, ChatGPT, Stakeholder Management, Sprint Planning
初级 · 专业证书 · 3-6 个月

IBM
您将获得的技能: Kanban 原则, 产品战略, 负责任的人工智能, 产品测试, 产品路线图, 新产品开发, Agile 方法论, 产品开发, 生成式人工智能, 产品管理, 创新, 产品生命周期管理, 测试计划, 可用性测试, 敏捷软件开发, 产品规划, 管理团队, AI 产品战略, ChatGPT, 注册
初级 · 专业证书 · 3-6 个月

CVS Health
您将获得的技能: 沟通, 根源分析, 客户服务, 解决客户投诉, 收银机操作, 时间管理, 解决问题, 冲突管理, 事务处理, 同理心, 非语言交流, 零售店运营, 积极倾听, 降级技巧
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, 沟通, 情绪商数, 客户服务, 个人发展, 解决问题, 数据输入, 语言交流技能, 客户咨询, 解决客户投诉, 性能指标, 时间管理, 问候客户, 成长意识, 团队合作, 客户数据管理, 降级技巧, 呼入电话
初级 · 课程 · 1-3 个月

Knowledge Accelerators
您将获得的技能: 沟通, 服务台支持, 客户支持, 解决客户投诉, 批判性思维和解决问题, 客户服务, 技术支持与服务, 人际沟通, 用户关系管理, 流程管理, 解决问题, 问候客户, 客户参与, 同理心, 改善客户体验
初级 · 课程 · 1-3 个月

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

DeepLearning.AI
您将获得的技能: 检索-增强生成, 图论, 非结构化数据, 嵌入, LangChain, 数据存储, LLM 申请, 矢量数据库, Query 语言, 大型语言模型, 语义网
中级 · 项目 · 不超过 2 小时

University of Virginia
您将获得的技能: 客户洞察, 数据科学, 产品测试, 商业分析, 数据驱动的决策制定, A/B 测试, Agile 方法论, 产品管理, 客户分析, 用户体验, 预测分析, 可用性测试, 敏捷软件开发, 需求规划, 软件开发, 分析
初级 · 课程 · 1-4 周