IT Support 课程可以帮助您学习故障排除技术、网络配置、客户服务技能和系统管理基础知识。您可以掌握软件安装、硬件维护和网络安全实践方面的专业知识。许多课程会介绍票务系统、远程桌面应用程序和 Network Monitoring 软件等工具,展示这些技能在实际 IT 环境中的应用。

Johns Hopkins University
您将获得的技能: 远程保健, 技术支持, 变更控制, 通用网络, 医疗保健, 软件安装, 技术文档, 医疗设备, 技术交流, 系统支持, 问题跟踪, 变更申请, 服务台支持, 桌面支持, 灾难恢复, 患者安全, 健康技术, 实践管理软件, 网络支持
混合 · 课程 · 1-4 周

Pearson
您将获得的技能: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Systems Administration
中级 · 课程 · 1-4 周

您将获得的技能: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
初级 · 课程 · 1-4 周

Pearson
您将获得的技能: Linux Administration, Linux, Authorization (Computing), System Configuration, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, Service Management, OS Process Management
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Authentications, Network Security, Linux Commands, System Configuration, Servers, Server Administration, Encryption, Command-Line Interface
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Linux Administration, Operating System Administration, Linux Servers, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, User Interface (UI), User Accounts, File Systems
中级 · 课程 · 1-4 周

您将获得的技能: Desktop Support, Operating Systems, Technical Support, System Support, Remote Access Systems, Debugging, Microsoft Windows, Software Installation, Application Performance Management, Microsoft Office, Technical Communication
初级 · 课程 · 1-4 周

您将获得的技能: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Amazon Web Services, Issue Tracking, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Artificial Intelligence, Technical Documentation
初级 · 课程 · 1-4 周

Pearson
您将获得的技能: Linux Administration, User Accounts, Operating System Administration, Linux, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Data Storage Technologies
中级 · 课程 · 1-4 周

您将获得的技能: Programming Principles, Information Technology, Operating Systems, Web Applications, Collaborative Software, Computer Literacy, Python Programming, Application Development, Microsoft Office, Linux, Microsoft Windows, Mac OS
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 云计算, 系统监控, 技术支持, 亚马逊弹性计算云, 客户支持, 需求分析, 无服务器计算, 系统支持, 客户分析, 云基础设施, 数据安全, 技术咨询, 虚拟网络, 根源分析, 云存储, 网络故障排除, Amazon Web Services, 亚马逊 S3, 情景测试, AWS 身份和访问管理 (IAM)
初级 · 课程 · 1-4 周