客户解析课程可以帮助您学习数据收集技术、客户细分、预测建模和绩效衡量。您可以通过数据驱动的洞察力,掌握解读客户行为、优化营销策略和提升客户体验的技能。许多课程都会介绍 Google Analytics、Tableau 和 SQL 等工具,这些工具支持数据解析和趋势可视化,为业务决策提供依据。

中级 · 课程 · 1-3 个月

Yonsei University
您将获得的技能: 创新, 客户体验战略(CX), 改善客户体验, 以患者为中心的护理, 期望管理, 服务管理, 客户服务, 收入管理, 商业营销, 医疗保健行业知识, 酒店管理, 产品营销, 接待服务, 营销, 能力管理
混合 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Power BI, Microsoft Azure, Microsoft Copilot, Business Intelligence, Data Architecture, Business Reporting, AI Personalization, Pandas (Python Package), Python Programming, Predictive Modeling, Generative AI, Matplotlib, Data Wrangling, Artificial Intelligence and Machine Learning (AI/ML), Data Transformation, Data Visualization, Data Governance, R Programming, Continuous Deployment
高级设置 · 课程 · 1-4 周

您将获得的技能: AWS Kinesis, Data Engineering, Amazon Redshift, Apache Kafka, Cloud Computing Architecture, Data Lakes, Real Time Data, Amazon Elastic Compute Cloud, Data Management, Apache Hive, Data Visualization Software, Cloud Storage, Amazon S3, Data Integration, Data Architecture, Data Migration, Performance Tuning, Serverless Computing, Database Architecture and Administration, AWS Identity and Access Management (IAM)
中级 · 专项课程 · 3-6 个月

University of California, Davis
您将获得的技能: A/B 测试, 搜索引擎优化, 预测, 竞争分析, 期望管理, 关键绩效指标 (KPI), 关系管理, 内容营销, 关键词研究, 内容战略, 网络分析和 SEO, 营销, 内部审计, 内容创作, 设定目标, 搜索引擎营销, 内容性能分析
中级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Communication, Sales, Non-Verbal Communication, Sales Strategy, Microsoft Copilot, Generative AI Agents, Personalized Service, Value Propositions, Customer Relationship Management (CRM) Software, AI Enablement, Responsible AI
高级设置 · 课程 · 1-4 周

您将获得的技能: Sampling (Statistics), Descriptive Statistics, Statistical Hypothesis Testing, Data Analysis, Probability Distribution, Statistics, Data Science, Statistical Analysis, A/B Testing, Statistical Methods, Probability, Statistical Inference, Statistical Programming, Python Programming, Technical Communication
高级设置 · 课程 · 1-3 个月

University of California, Davis
您将获得的技能: 统计假设检验, 数据可视化软件, 数据收集, 促进讨论, 撰写建议书, 焦点小组, 定量研究, 数据叙事, 研究方法, 定性研究, 数据分析, 统计分析, 市场调查, 营销分析, 商业研究, 营销, 数据综合, 市场分析, 演讲, 调查
初级 · 专项课程 · 3-6 个月
多位教师
您将获得的技能: 交互式数据可视化, 软件设计, 事件驱动编程, 面向对象编程(OOP), 用户界面(UI), Algorithm, 面向对象设计, 单元测试, 数据结构, 密码学, 计算机编程, 数据分析, Java, 文件输入/输出, 软件工程, 调试, 解决问题, JUnit, Java 编程, 性能调整
初级 · 专项课程 · 3-6 个月

LearnQuest
您将获得的技能: B2B Sales, Consultative Selling, Stakeholder Engagement, Enterprise Sales, Performance Metric, Sales Presentations, Verbal Communication Skills, Oral Expression, Sales, Specialized Sales, Executive Presence, Sales Process, Sales Pipelines, Solution Sales Engineering, Sales Strategy, Technical Sales, Performance Analysis, Proposal Development, Customer Relationship Management (CRM) Software, Active Listening
初级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: Customer Engagement, Sales Training, Employee Retention, Sales Enablement, Sales Management, Innovation, Sales Strategy, Sales, Sales Development, Sales Territory Management, Stress Management, Team Building, Professional Networking, Technical Sales, Growth Strategies, Market Opportunities, Continuous Improvement Process, Constructive Feedback, Personalized Service, Resilience
初级 · 课程 · 1-4 周

Packt
您将获得的技能: Data Analysis Expressions (DAX), Customer Insights, Power BI, Data Modeling, Dashboard, Data Transformation, Data Import/Export, Data Manipulation, Data Literacy, Database Design, Interactive Data Visualization, Data Processing, Big Data, Business Intelligence, Data Integration, Star Schema, Time Series Analysis and Forecasting, Data Visualization Software, Data Cleansing, Trend Analysis
初级 · 专项课程 · 1-4 周