您将获得的技能: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Customer experience improvement, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Automation
中级 · 课程 · 1-4 周
Kennesaw State University
您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
初级 · 课程 · 1-4 周

Macquarie University
您将获得的技能: 客户洞察, 整合营销传播, 营销策略, 用户关系管理, 营销分析, 数字化营销, 客户体验战略(CX), 社交媒体营销, 大数据, 预测分析, 客户数据管理, 消费者行为, 数据分析, 营销效果
初级 · 课程 · 1-3 个月

Fundação Instituto de Administração
您将获得的技能: Predictive Analytics, Customer Relationship Management, Data-Driven Decision-Making, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning, Model Evaluation
初级 · 课程 · 1-4 周

您将获得的技能: AI Workflows, Salesforce, AI Security, Responsible AI, Data Ethics, AI Enablement, Customer Relationship Management, Generative AI, Predictive Modeling, Data Security, Data Modeling, Large Language Modeling
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

Advancing Women in Tech
您将获得的技能: 客户洞察, 市场机遇, 新产品开发, 客户体验战略(CX), 产品路线图, 产品生命周期管理, 说服沟通, 产品开发, 竞争分析, 产品管理, 创新, 市场分析, 产品要求, 产品战略, B2B 销售, 技术产品管理
初级 · 课程 · 1-4 周

University of Virginia
您将获得的技能: 工艺设计, 网络安全, 技术交流, 企业战略, Agile 方法论, 信息技术, 设计思维, 业务建模, 技术战略, 项目组合管理, AI 赋能, 成本效益分析, 商业分析
初级 · 课程 · 1-4 周

您将获得的技能: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming
中级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: 新产品开发, 线框设计, 概念设计, 产品开发, 项目管理, 用户体验设计, 设计思维, 产品管理, 原型设计, Agile 方法论, 产品设计, 产品测试
初级 · 课程 · 1-3 个月

IESE Business School
您将获得的技能: 客户洞察, 营销策略, 品牌战略, 营销分析, 营销, 数字化营销, 需求规划, 目标受众, 战略营销, 营销渠道, 消费者行为, 市场分析, 价值主张, 产品战略, 营销传播, 打造品牌
混合 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
初级 · 指导项目 · 不超过 2 小时