客户体验课程可以帮助您学习客户旅程 Map、Feedback 分析、服务设计和个性化策略。您可以掌握以同理心为驱动的沟通、解决问题以及在不同接触点之间创建无缝互动的技能。许多课程都会介绍客户关系管理(CRM)软件、调查平台和解析仪表板等工具,这些都有助于收集洞察力和提高客户满意度。

您将获得的技能: AI Enablement, Cloud Development, Large Language Modeling, Image Analysis, AI Workflows, Feature Engineering, Cloud Services, Applied Machine Learning, Computer Vision, MLOps (Machine Learning Operations), Artificial Intelligence, Transfer Learning, Model Deployment, Generative AI, Natural Language Processing, Data Integration
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Generative AI Agents, Prompt Engineering, AI Enablement, Customer experience improvement, Technology Strategies, Large Language Modeling, Solution Design, Innovation, Google Cloud Platform, Business Transformation, Business Strategy
初级 · 课程 · 1-3 个月

您将获得的技能: Scope Management, Project Scoping, Stakeholder Management, Project Management, Expectation Management, Project Estimation, Conflict Management, Resource Management, Team Leadership, Verbal Communication Skills, Communication, Project Planning, Change Orders, Work Breakdown Structure, Team Management, Agile Methodology
初级 · 课程 · 1-3 个月

Duke University
您将获得的技能: Entrepreneurial Finance, Finance, Entrepreneurship, Capital Markets, Environmental Social And Corporate Governance (ESG), Social Impact, Investments, Return On Investment, Fiscal Management, Financial Management, Stakeholder Engagement, Strategic Partnership, Decision Making, Asset Management, Portfolio Management, Business Strategy, Investment Management, International Finance, Business Management, Market Dynamics
初级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Apple iOS, Swift Programming, Apple Xcode, Mobile Development, User Interface (UI), User Interface (UI) Design, Debugging, Data Persistence, Data Management, Programming Principles, Application Programming Interface (API), Data Storage, Authentications
初级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Backlogs, Agile Product Development, Product Roadmaps, Stakeholder Communications, Release Management, Stakeholder Engagement, User Story, Stakeholder Management, Agile Methodology, Innovation, CI/CD, Product Lifecycle Management, Product Development, Prioritization, Scope Management, Maintainability
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Generative AI, Prompt Patterns, AI Enablement, Risking, System Support, Data Ethics, System Monitoring, Technical Communication, Model Evaluation, Strategic Planning
中级 · 课程 · 1-4 周

您将获得的技能: Reconciliation, Dataflow, Google Cloud Platform, Big Data, Financial Data, Data Pipelines, Data Integration, Event Monitoring
中级 · 项目 · 不超过 2 小时

您将获得的技能: Performance Tuning, Operational Databases, Database Administration, Data Loss Prevention, Data Security, Debugging, Scripting Languages
中级 · 专项课程 · 3-6 个月

您将获得的技能: Google Workspace, Lightweight Directory Access Protocols, Active Directory, Gmail, User Accounts, Collaborative Software, Automation, Identity and Access Management, Configuration Management, Systems Integration
中级 · 课程 · 1-4 周

您将获得的技能: Drive Engagement, Customer Engagement, Social Media Marketing, Social Media Content, Social Media, Social Media Strategy, Brand Awareness, Growth Strategies
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Responsive Web Design, Search Engine Optimization, Web Content Accessibility Guidelines, HTML and CSS, Web Design and Development, Web Analytics and SEO, Web Development, Javascript, Frontend Performance, Browser Compatibility
中级 · 指导项目 · 不超过 2 小时