客户体验课程可以帮助您学习客户旅程 Map、Feedback 分析、服务设计和个性化策略。您可以掌握以同理心为驱动的沟通、解决问题以及在不同接触点之间创建无缝互动的技能。许多课程都会介绍客户关系管理(CRM)软件、调查平台和解析仪表板等工具,这些都有助于收集洞察力和提高客户满意度。

University of Colorado Boulder
您将获得的技能: Bayesian Statistics, Statistical Inference, Statistical Modeling, Predictive Analytics, Statistical Methods, Data Ethics, Data Science, Probability, Regression Analysis, Probability Distribution, Calculus
中级 · 课程 · 1-3 个月

您将获得的技能: TCP/IP, Network Protocols, Application Programming Interface (API), Ajax, Web Development, General Networking, Web Applications, Javascript, Scalability, Event-Driven Programming, Server Side, Real Time Data, Network Analysis
中级 · 课程 · 1-3 个月

您将获得的技能: Feature Engineering, Applied Machine Learning, Machine Learning, Data Preprocessing, Python Programming, Predictive Modeling, Development Environment, Data Manipulation, Exploratory Data Analysis
中级 · 课程 · 1-4 周

您将获得的技能: Unreal Engine, Animation and Game Design, Game Design, Animations, Video Game Development, Artificial Intelligence, Augmented and Virtual Reality (AR/VR), User Interface (UI)
中级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Microsoft Power Platform, Power Apps Component Framework, Power Platform CLI, Microsoft Power Automate/Flow, Development Environment, Microsoft Azure, Power BI, Data Modeling, Technical Design, Solution Architecture, Business Logic, Platform As A Service (PaaS), Microsoft 365, No-Code Development, Data Architecture, Cloud Development, Authentications, Application Development, Authorization (Computing), Business Workflow Analysis
中级 · 课程 · 1-4 周

您将获得的技能: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking
中级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Cloud Platform, Data Pipelines, Data Migration, Data Lakes, Data Integration, Data Transformation, Exploratory Data Analysis, Cloud Management, Data Management, DevOps
高级设置 · 项目 · 不超过 2 小时

您将获得的技能: Video Editing, Adobe Premiere, Post-Production, Video Production, Cinematography, Editing, Color Theory, Storytelling
初级 · 课程 · 1-4 周

您将获得的技能: Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Azure Active Directory, Hyper-V, Enterprise Architecture, System Implementation, Infrastructure Architecture, Configuration Management, IT Infrastructure, Mac OS, Microsoft Azure, System Requirements, Scalability
中级 · 课程 · 1-4 周

您将获得的技能: Unified Modeling Language, Software Design Patterns, C++ (Programming Language), Software Architecture, Object Oriented Design, Software Design, Object Oriented Programming (OOP), Maintainability, Programming Principles
中级 · 课程 · 1-3 个月

您将获得的技能: Email Automation, Automation, Application Programming Interface (API), Scripting, Python Programming, Web Scraping, Data Import/Export, Data Manipulation
中级 · 课程 · 1-3 个月