
Rice University
您将获得的技能: 文化敏感性, 社会正义, 多元化计划, 同行评审, 制定基准, 文化多样性, 文化, 文化 Transformer, 多样性、平等和包容倡议, 工作场所的包容性
中级 · 课程 · 1-3 个月

您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
初级 · 专业证书 · 3-6 个月

IE Business School
您将获得的技能: Entrepreneurship, Culture Transformation, Case Studies, Growth Strategies, Process Development, Sales, Business Development, Research Reports, Product Management, Organizational Development, Human Resources, Marketing, Operations Management, Business Writing
中级 · 课程 · 1-4 周

Simplilearn
您将获得的技能: Email Marketing, Marketing Automation, Newsletters, Digital Marketing, A/B Testing, Marketing Strategy and Techniques, Target Audience, Campaign Management, Promotional Strategies, Lead Generation, Automation, Law, Regulation, and Compliance
初级 · 课程 · 1-4 周

Fractal Analytics
您将获得的技能: 仪表板, 商业智能, 交互式数据可视化, 数据可视化软件, 数据分析, Power BI, 数据转换, 数据叙事, 关键绩效指标 (KPI), 微软Excel, 数据建模, 数据可视化, Data Analysis 表达式(DAX), 业务报告, 数据清理
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Data-Driven Decision-Making, Data Visualization, Business Analytics, Data Analysis, Data Cleansing, Statistical Analysis, Data Preprocessing, Exploratory Data Analysis, Matplotlib, Customer Analysis, Analytical Skills, Trend Analysis, Pandas (Python Package), Python Programming, Jupyter
中级 · 指导项目 · 不超过 2 小时

University of California, Irvine
您将获得的技能: 客户参与, 客户服务, 数据完整性, 业务流程自动化, 潜在客户开发, 数据安全, 客户关系管理 (CRM) 软件, 自动化, 工艺设计, 基于角色的访问控制(RBAC), Salesforce, 工作流程管理, 云计算, 数据管理, 业务报告, 数据维护, 移动安全
初级 · 课程 · 1-4 周

Pontificia Universidad Católica del Perú
您将获得的技能: Business Modeling, Strategic Partnership, Business Strategy, Value Propositions, Entrepreneurship, Market Opportunities, Customer Analysis, Business Process, Business Development, Target Market, Customer Relationship Management, Revenue Management, Resource Management, Cost Accounting
初级 · 课程 · 1-3 个月

University of Pennsylvania
您将获得的技能: 数据驱动的决策制定, 电子商务, 商业技术, 高级分析, 客户体验战略(CX), 描述性分析, 预测分析, 客户需求规划, 商业分析, 数字化转型, 分析, 供应链, 供应链管理
初级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening
初级 · 课程 · 1-3 个月

您将获得的技能: Canva (Software), Promotional Strategies, Developing Training Materials, Marketing Materials, Design Elements And Principles, Marketing Collateral, Promotional Materials, Product Promotion, Creative Design, Design, Graphic and Visual Design, Product Planning, Product Knowledge, Graphic Design, Selling Techniques, Sales
初级 · 指导项目 · 不超过 2 小时