
您将获得的技能: Budget Management, Account Strategy, Financial Management, Financial Data, Key Performance Indicators (KPIs), Account Management, Customer Analysis, Data Integrity, Performance Analysis, Analytics, Data-Driven Decision-Making, Strategic Decision-Making, Power BI, Customer Insights, Data Analysis, Data Management, Data Collection, Microsoft Copilot, Data Processing, Service Improvement
高级设置 · 课程 · 1-4 周

Clemson University
您将获得的技能: Human Computer Interaction, Large Language Modeling, Dimensionality Reduction, Database Design, Generative AI, Database Management Systems, MySQL, Model Evaluation, Software Development Methodologies, Usability, Reinforcement Learning, Data Preprocessing, Data Mining, Data Structures, Responsible AI, Algorithms, Software Engineering, Artificial Intelligence, Human Machine Interfaces, AI Enablement
获得学位
学位 · 1-4 年
您将获得的技能: Responsible AI, Data Ethics, Organizational Strategy, Artificial Intelligence, Strategic Leadership, Cross-Functional Collaboration, Governance, Artificial Intelligence and Machine Learning (AI/ML), Decision Making, Business Management, Technology Roadmaps, Ethical Standards And Conduct, Data Governance, Enterprise Architecture, Organizational Structure, Strategic Prioritization, Change Management
中级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, 客户咨询, 客户服务, 客户数据管理, 降级技巧, 个人发展, 团队合作, 解决客户投诉, 情绪商数, 问候客户, 语言交流技能, 时间管理, 解决问题, 性能指标, 呼入电话, 数据输入, 沟通, 成长意识
初级 · 课程 · 1-3 个月

您将获得的技能: Cloud Management, Virtual Machines, Computing Platforms, Self Service Technologies, Cloud Computing, Application Deployment, System Configuration, Display Devices
初级 · 项目 · 不超过 2 小时

Coursera
您将获得的技能: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management
初级 · 指导项目 · 不超过 2 小时