客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: DevOps, Cloud Deployment, Amazon Elastic Compute Cloud, Technical Analysis, Real Time Data
高级设置 · 课程 · 1-3 个月

Keller Williams
您将获得的技能: 沟通, 社交媒体内容, 用户关系管理, 销售流程, 客户体验战略(CX), 打造品牌, 潜在客户开发, 价值主张, 专业网络, 建立关系, 房地产, 物业管理, 销售管理
初级 · 课程 · 1-3 个月

Vanderbilt University
您将获得的技能: Generative AI, AI Personalization, ChatGPT, OpenAI, Artificial Intelligence, Prompt Engineering, LLM Application, Expense Management, Productivity Software, Verification And Validation, Travel Arrangements, Test Case, Interaction Design
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support and Services, Technical Support, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
初级 · 专业证书 · 3-6 个月

Fractal Analytics
您将获得的技能: Responsible AI, A/B Testing, Design Thinking, Ideation, Generative AI, UI/UX Research, Data Ethics, Experience Design, Innovation, User Research, Data Storytelling, Dashboard, User Feedback, Data Analysis, AI Enablement, Artificial Intelligence, Prompt Engineering, Critical Thinking, Business Consulting, Problem Solving
初级 · 专项课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: 市场机遇, 业务建模, 竞争分析, 创业, 价值主张, 构思, 战略决策, 创新, 新业务开发, 客户洞察, 市场分析, 商业策略
混合 · 课程 · 1-4 周

您将获得的技能: Data Modeling, Power BI, Data Manipulation, Data Literacy, Database Design, Data Transformation, Data Integration, Star Schema, Data Cleansing, Relationship Building
初级 · 课程 · 1-4 周

您将获得的技能: Risk Analysis, Crisis Management, Risk Mitigation, Risk Management Framework, Risk Management, Business Risk Management, Project Risk Management, Agile Methodology, Stakeholder Communications, Agile Project Management, Stakeholder Management, Project Controls, Video Game Development, Contingency Planning, Lean Methodologies, Prioritization
中级 · 课程 · 3-6 个月

您将获得的技能: Email Marketing, Paid media, Order Fulfillment, Media Planning, Social Media Campaigns, Social Media, Google Ads, Social Media Marketing, Social Media Strategy, Performance Measurement, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Content Creation, E-Commerce, Target Audience, Customer Relationship Management, Customer Retention, Marketing Analytics, Campaign Management
初级 · 专业证书 · 3-6 个月

Duke University
您将获得的技能: 决策, 概率与统计, 消费者行为, 财务规划, 财务分析, 经济学, 行为经济学, 风险分析, 金融, 心理学
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 财务规划, 新产品开发, 创业, 商业开发, 企业战略, 增长战略, 业务指标, 财务预测, 进入市场战略, 业务规划, 客户获取管理, 团队管理, 金融建模, 演讲, 筹资和众包, 创业融资
初级 · 课程 · 1-4 周

您将获得的技能: Email Automation, Agentic Workflows, AI Workflows, Multimodal Prompts, Tool Calling, Calendar Management, Machine Learning Methods, Scheduling, AI Security, Text Mining, Classification Algorithms, JSON
中级 · 课程 · 1-3 个月