销售课程可以帮助您学习谈判技巧、客户关系管理、销售策略制定和有效沟通技巧。您还可以积累潜在客户开发、达成交易和了解买家心理方面的专业知识。许多课程会介绍 CRM 软件和销售解析平台等工具,这些工具支持跟踪业绩和管理客户互动。

Google Cloud
您将获得的技能: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, Spreadsheet Software, File Management, Excel Formulas, Email Security, Data Visualization, Productivity Software, Collaborative Software, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Data Analysis Expressions (DAX), Version Control
初级 · 专项课程 · 3-6 个月

您将获得的技能: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
初级 · 课程 · 3-6 个月

您将获得的技能: Microsoft PowerPoint, Data Visualization, Sales Presentations, Public Speaking, Layout Design
中级 · 课程 · 3-6 个月

您将获得的技能: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Authentications, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Process Mapping, Cloud Services, Encryption, Business Strategy
初级 · 课程 · 3-6 个月

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Customer experience improvement, Salesforce, Cloud-Based Integration, Amazon Web Services, Operational Excellence, Technology Strategies, Systems Integration, Operations, Business Valuation, Customer Service, Business, Digital Transformation, Business Transformation
初级 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: 电子商务, 企业战略, 沟通策略, 品牌战略, 市场趋势, 业务建模, 产品开发, 营销管理, 消费者行为, 案例研究, 年度报告, 全球营销, 零售店运营, 品牌管理, 新业务开发
混合 · 课程 · 1-3 个月

您将获得的技能: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 电子商务, 营销策略, 客户参与, 产品开发, 数字化营销, 营销, MarTech, 消费者行为, 营销策划, 创新, 数字广告, 产品推广, 数字化转型
攻读学位
初级 · 课程 · 1-4 周

Yonsei University
您将获得的技能: 战略营销, 目标市场, 接待服务, 促销策略, 客户体验战略(CX), 客户服务, 营销, 数字化营销, 医疗保健行业知识, 增长战略, 营销管理, 同行评审, 创新, 商业营销, 消费者行为, B2B 销售, 酒店管理, 全球营销, 品牌管理, 企业对消费者
初级 · 专项课程 · 3-6 个月

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Customer experience improvement, Salesforce, Operational Efficiency, Technology Solutions, Operational Excellence, Business Solutions, Systems Integration, Amazon Web Services, Data Integration, Business Technologies, Customer Service, Cloud Solutions, Business Valuation
初级 · 课程 · 1-4 周