客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Authorization (Computing), Authentications, Azure DevOps, DevSecOps, Security Controls, Performance Tuning, Identity and Access Management, Microsoft Azure, System Monitoring, DevOps, Continuous Monitoring, Personally Identifiable Information, Application Performance Management
中级 · 课程 · 1-4 周

您将获得的技能: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Pipelines, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Automation, Marketing Management
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management
中级 · 课程 · 1-4 周

您将获得的技能: .NET Framework, Machine Learning Algorithms, Model Deployment, Machine Learning, AI Enablement, Artificial Intelligence, Microsoft Copilot, Generative AI, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Microsoft Azure, MLOps (Machine Learning Operations), C# (Programming Language), Microsoft Visual Studio, Development Environment, Microsoft Development Tools, Responsible AI, Model Evaluation, Computer Vision
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Change Management, Organizational Change, Business Transformation, Cloud Computing, Culture Transformation, Innovation, Google Cloud Platform, Collaborative Software, Stakeholder Engagement
初级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Storytelling, Continuous Improvement Process, Writing, Constructive Feedback, Concision, Intercultural Competence, Editing, Self-Awareness, Adaptability, Generative AI Agents
初级 · 课程 · 1-4 周

您将获得的技能: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising
中级 · 指导项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Firewall, Cloud Security, Network Security, Google Cloud Platform, Virtual Networking, Cloud Computing, Virtual Machines, Network Architecture, Computer Networking, Scalability, Web Applications
高级设置 · 项目 · 不超过 2 小时

您将获得的技能: Customer Analysis, Market Analysis, Sales Strategy, Market Research, Customer Retention, Business Modeling, Entrepreneurship, B2B Sales, Business-To-Consumer, Technology Strategies, Customer Acquisition Management, Business Strategy
中级 · 课程 · 1-4 周

您将获得的技能: Network Security, OSI Models, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, TCP/IP, Network Administration, Wireless Networks, Network Protocols, General Networking, Intrusion Detection and Prevention, Local Area Networks, Network Routers, Security Controls, Mobile Security, Authentications, Authorization (Computing)
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon Web Services, Private Cloud, Virtual Networking, Load Balancing, Identity and Access Management, Cloud Services
混合 · 课程 · 1-4 周

您将获得的技能: Cloud Applications, Google Cloud Platform, Cloud Storage, Application Development, File Management, Cloud Computing, Cloud Services, Development Environment, Data Management
中级 · 项目 · 不超过 2 小时