客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Logical Operations
您将获得的技能: Sales Territory Management, B2B Sales, Closing (Sales), Sales Process, Sales Training, Sales, Enterprise Sales, Sales Development, Negotiation, General Sales Practices, Sales Strategy, Advertising Sales, Phone Sales, Inside Sales, Regional Sales, Sales Prospecting, Sales Presentations, Price Negotiation, Sales Enablement, Prospecting and Qualification
混合 · 课程 · 1-3 个月

您将获得的技能: Account Strategy, Account Management, Return On Investment, Sales Management, Sales Strategy, Risk Management, Loyalty Programs, Customer Advocacy, Sales, Digital Transformation, Business Metrics, Business Priorities, Brand Loyalty, Business Transformation, Innovation, Customer Retention, Business Leadership, Telecommuting, Virtual Teams, Relationship Management
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: AWS SageMaker, Generative AI, Data Lakes, Data Governance, Data Architecture, Data Management, SQL, Applied Machine Learning
初级 · 课程 · 1-4 周

IBM
您将获得的技能: Virtual Machine, 无服务器计算, 集装箱化, 云计算架构, 微服务, 云安全, 新兴技术, Devops, 云基础设施, 混合云计算, 云计算, 云存储, 云部署, 云平台, 云服务
初级 · 课程 · 1-3 个月

您将获得的技能: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, AI Security, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, OpenAI API, Retrieval-Augmented Generation
高级设置 · 课程 · 1-4 周
Macquarie University
您将获得的技能: 合并, 仪表板, 自动化, 数据清理, 电子表格软件, 微软Excel, 数据整合, 数据管理, Data Analysis 表达式(DAX), 业务报告
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: DevSecOps, Identity and Access Management, Cloud Security, Data Security, Encryption, Security Controls, Network Security, Cloud Computing Architecture, Virtual Networking, CI/CD, Key Management, Firewall, Continuous Monitoring
初级 · 课程 · 1-3 个月

您将获得的技能: Model Deployment, Responsible AI, No-Code Development, LLM Application, AI Enablement, ChatGPT, Business Metrics, Data Ethics, AI Personalization, Return On Investment, Artificial Intelligence, AI Product Strategy, Customer experience improvement, Language Interpretation, Translation, and Studies, Performance Measurement, Large Language Modeling, Product Improvement, Cross Platform Development, Continuous Improvement Process, Natural Language Processing
初级 · 课程 · 1-4 周

DeepLearning.AI
您将获得的技能: 迁移学习, 计算机视觉, 分类算法, 机器学习, 深度学习, 应用机器学习, 数据预处理, 张力流, 卷积神经网络, Keras(神经网络库), 图像分析, 模型评估
中级 · 课程 · 1-4 周

Duke University
您将获得的技能: Digital Transformation, Agile Product Development, Market Trend, Operational Efficiency, Strategic Thinking, Customer Insights, Customer experience strategy (CX), Innovation, Market Opportunities, Business Strategy, Customer Engagement, Technology Strategies, New Product Development, Business Modeling, Business Technologies, Organizational Change, Business Strategies, Business Transformation, Competitive Analysis, Customer Analysis
中级 · 专项课程 · 1-4 周

您将获得的技能: Storyboarding, Wireframing, Information Architecture, Figma (Design Software), User Experience Design, User Centered Design, Prototyping, User Interface (UI), Usability, Mockups, Conceptual Design, User Flows
初级 · 课程 · 1-4 周

University of Alberta
您将获得的技能: 人工智能, Algorithm, 模拟, 马尔可夫模型, 线性代数, 人工神经网络, 深度学习, 抽样(统计), 机器学习, 机器学习算法, 模型评估, 功能工程, 伪代码, 性能调整, 强化学习, 人工智能和机器学习(AI/ML), 概率分布, 监督学习, 性能测试
中级 · 专项课程 · 3-6 个月